Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Julia

Not one othe best

I thought this insurance was the best but I am not very happy, every time you submit a claim they apply your deductible, has a max cap if you pet bill is more than 2500 that it is they wont pay any more, every instance is they apply the deductible. I found other insurances that don't have a max and are very fax and don't a apply the deductible for every instance. If you dog is old and have this insurance better check this out before you submit a claim
5

out of 5

POSTED: | BY: Cathy

Very Happy with Pets Best Pet Insurance

So far we've only used the insurance for two well visits, cat & dog, but we are very happy with the reimbursement of services as well as the ease of filing the claims. The process is quick & easy. We're also very happy with the ease of customer service. The attentiveness and competence of the representative, Jennifer, was such a pleasure. Seems like good customer service is a rare quality these days. She went out of her way to take care of our situation, and we appreciate it!
4

out of 5

POSTED: | BY: Ron Bein

Tedious but finally taken care of.

All finally worked out.
1

out of 5

POSTED: | BY: Linda

Max benefit per incident not worth monthly fee

I paid premiums for my dog for a decade (over $6000). Then when he had cancer the max benefit wasn't even close to the amount he procedure cost. We wound up having to let my dog go. For the next pet we are going to put the monthly premiums into an account we set up specifically for vet care. Had we done the same with this dog we would have had the money to cover this treatment and save his life.
5

out of 5

POSTED: | BY: Becky

I'm so glad I have this insurance.

The claims are easy to submit on line. Every time a submit a claim, the reimbursement is in my bank account within days.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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