Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,061

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: FRANK B

LOVE THEM

MY DOG WAS ATTACKED BY A PIT BULL AND I SENT IN THE CLAIMS, AND PET BEST INSURANCE WAS VERY PROMPT TO MAKE PAYMENTS, AND BEST OF ALL THEY REALLY TAKE THEIR TIME EXPLAINING THE BENFITS THAT I HAVE, I WOULD RECOMMEND THEM TO ANYONE, TO MY FRIENDS, THIS IS ONE COMPANY I TRUST VERY MUCH, THE PEOPLE THAT WORK THEIR ARE VERY WONDERFUL, I'M SO HAPPY I HAVE PETS BEST, I WILL BE WITH THEM FOREVER LOVE YOU
5

out of 5

POSTED: | BY: Rickie Haas

Excellent Insurer

My 12 year old Golden Retriever,Tucker, had his spleen and a tumor removed and was diagnosed with Hemangiosarcoma,an aggressive, malignant cancer. We were devastated,His surgery,ICU,medications and aftercare cost over $7,000. I submitted claims and they contacted the Veterinary hospital for some fill in info. Within about 2 weeks I was reimbursed almost $6,000. This is a wonderful plan and the customer care at Pets Best is second to none.
1

out of 5

POSTED: | BY: Patty

Don't waste your money

Our Golden Retriever pup (purchased through a breeder) was the unfortunate recipient of several unknown genetic orthopedic problems within his first 8 months. Our claims were denied over and over again because his conditions were considered pre-existing since they were genetic. The xrays weren't even covered! It seems as though the only thing covered are injuries resulting from accidents.
5

out of 5

POSTED: | BY: Delia Brien

Best Pet is best for my wonder,do anything for, pe

Thank God for your patience while my husband found the thief who was charging on his card.I would never want to lose our 'babies' protection while she is with us .For as long as we live, we pray.
5

out of 5

POSTED: | BY: Lynn Mercer

Worry free excellent service!

I've had numerous claims over the past couple of years and have had nothing but phenomenal service. They are quick to respond both in acknowledging the receipt of the claim, the fact that its in process and informing me that the claim has been processed and when to expect payment. Now if only they could train insurance companies for people their customer service techniques!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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