Pets Best | Pet Insurance Review

After an acute knee injury, we were devastated when we learned that our crazy 2 year old yellow lab 'Rosie" was going to need surgery to repair a cruciate ligament and meniscus tear. Submitting the claim forms with Pets Best was simple and effortless. I submitted claims using both the Pet's Best online customer service option and also via email. I called the Pets Best Customer service team and not only did I actually speak to a representative but they were kind, friendly and helpful in answering all of my questions. Communications from Pets Best informing me of the progress of my claim was quick and efficient. My veterinarian received payment much sooner than we expected! I had evaluated several pet insurance options before selecting Pets Best. Pets Best has definitely proven to be everything and more than I expected both with pricing and coverage. I would highly recommend Pets Best Insurance.

My dog had a sock obstruction and required emergency surgery at 2am on a Sunday morning. As stressful as the situation was, it was a relief to know that I had insurance to help with the upcoming bill. What I was unsure of, however, was how well the claim would be handled, as I had never used the insurance before. I can happily say, that the service I received from Pet's Best far exceeded my expectations. They have a customer for life!!

I had always been told that per insurance was a waste of money and not worth the cost. When we got an English bulldog we decided to go ahead and try pet insurance for a year. That was the best decision we ever made! Pets best is the wonderful. It is easy to file, they process claims fairly and fast. They make it easy to understand what is covered. So far they have covered an ear infection and soft tissue injury.

I have a 13-year-old dog whose recent blood work showed liver problems. I took him in for an ultrasound and fine needle asperant. Pets Best covered MORE than I expected! Two years ago the same dog also had an abscess that required treatment and tests. Again, they covered more than I thought they would. Great company! I have a younger dog and a young cat, and after my first great experience I got them insurance, too. I will never go without it again. I have recommended it to many people!

The policy declaration is short, concise, and easy to understand. The claims filing process is a breeze. I was impressed by how quickly our claim was processed, within 3 days of faxing the vet's invoice! And how much of the total bill was covered. More than I expected. It is very stressful to have a dear little beloved pet injured and have to endure surgery and recovery. On top of that, the financial burden can seem overwhelming. I'm so grateful to Pets Best for taking some of that burden away. Thank you Pets Best!