Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: casey gigliotti

I work at a Vet Hospital and I use Pet's Best

When I found that lump under Spider's arm pit, I panicked. Thank goodness we had Pet's Best Insurance to help with his surgical costs. The tumor came back as cancerous, but it had been completely removed. Today, Spider is happy, healthy, and cancer free thanks to a good surgeon and Pet's Best Insurance.
5

out of 5

POSTED: | BY: Adriene Zepka

Very pleased

I have had Pets Best for many years, and have been quite happy with the service.
5

out of 5

POSTED: | BY: Joe DiFranco

I recommend PetsBest Insurance

I learned of PetsBest insurance several years ago thru my employer. I could not find a company to insure my 11 year old dog . PetsBest had no age limit. In the 3 years I had this insurance I only had about 4 claims - the last one being for the problem that led to the euthanization of my dog. PetsBest not only covered over 80% of a sizable claim -they refunded half of the premium payment I had made for the month in which my dog was euthanized. My experience with PetsBest has been outstanding - their claims process is extremely fast and efficient, they are a great company to deal with , and even sent a sympathy card on the passing of my dog. A great company !!!
5

out of 5

POSTED: | BY: PJ Lim

This is the Best Pets Insurance

Bagel contracted Lyme disease. We have to bring him to the vet a few times and drugstore for medication. I submitted the claim by fax with all the receipts in Mid May and it turns around in a week and direct deposit into my account. They are fast and simple. This is the best Pets Insurance.
5

out of 5

POSTED: | BY: Christina

They are THE BEST!

We decided to get pet insurance when our healthy malamute was around 8 years old. We went with Pets Best, recommended by a friend, and we're glad we did. They were great through his senior years, and during the last months of his cancer treatment. They even paid back $ for cremation costs. I have nothing but great things to say about this company, we're insuring our two new dogs with them now that our mal passed away, and I especially want to thank Bryn, who is perhaps the most helpful, and kind, insurance agent on planet earth!! Thank you! We'll be clients for the next many decades!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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