Pets Best | Pet Insurance Review

Pets Best insured my 14 and 15 year old cats, when no one else would. The older one slowly declined. He had heart, kidney problems and diabetes. An autopsy revealed cancer was the root cause. He passed away at age 18 1/2. I had countless claims over two and half years. I'm deeply grateful to Pets best. I wouldn't have been able to afford treatment without Pets Best. Plus, the customer service reps were always kind and helpful.

This is the best Insurance Company I have ever worked for! Their customer service genuinely want to help you. They pay their claims. There are no run arounds, no evasive manuvers, no line item non-pays. I personally have recommended, Pets Best to all of my pet owner Friends. I tell them I am so happy I can have the help I need to make sure my dog is well cared for!! Thank you Pets Best!!

Pets Best has come through again for us, quickly processing our claim for the continued coverage of our kitty's IBD. We initially bought the insurance for our 2 kitties because they were slightly accident prone (as kittens) and it just seemed to make sense. As they got older we added coverage, just in case. It has turned out to be one of the best decisions regarding their health that we have made. Earlier this year, out of nowhere, our boy kitty Eskimo starting vomiting regularly. It took 2 vets to figure out he had a non-normal presentation of Inflammatory Bowel Disease and it took major abdominal surgery to fully diagnose. We are still trying to get Eskimo's diet and medication correct for the IBD and each time we have had to head back to the vet to correct this, Pets Best has quickly and efficiently processed our claim. We recommend Pets Best to every pet owner we know!

This company has performed as stated. Great insurance for peace of mind. I highly recommend.

My claim was rejected after sending paperwork three times. Customer care was rude.