Pets Best | Pet Insurance Review

I TOOK PEPPER IN TO HAVE HER SPAYED, EVEYTHING WENT WELL NO PROBLEMS. I TURNED IN MY CLAIM AND IT WAS PAID IN 3 DAYS. NO PROBLEMS AND NO HASSELS FRO THE INSURANCE CO. STATING THAT " THATS NOT COVERED " I LIKE THIS INSURANCE CO.RECOMENDED IT TO MY BROTHER FOR HIS PUPPY.

When we got a second adult husky a few years ago, we decided to check into pet insurance. Pets Best had reasonable plan for older dogs. We now have just the one husky. We have been able to access specialists for the care of aging pups and the insurance has paid for itself with both dogs. While rates have risen over time, I've reduced coverage and kept premiums reasonable. We just had a thorough exam at a specialist for blood in stools. The total bill was $1700 and $950 was covered after our deductible and an uncovered item. She's fine and it's good to be able to access quality care and not have cost drive all decisions.

Pets Best is one of the best decisions I have made on behalf of my dogs - my German Shepherd was recently diagnosed with Immune Mediated Polyarthritis, a disease that seems to be relatively simple to manage but was very complex and expensive to diagnose. Many x-rays, joint-taps, and anti-inflammatory trials later, we had a diagnosis and my boy has been making great progress. I don't think I would have been able to pursue a diagnosis without the help and security of Pets Best insurance. They lived up to every promise and have been fast to process my claims and are true to the policy that I signed up for. Thank you Pets Best, you are amazing!

I have been disappointed with the bait and switch tactics of most Pet Insurance Companies, and Pet's Best isn't immune. This industry preys on your love for your pet ~ and since you would be devastated if you couldn't afford what your pet needs to live pain-free, you will pay through the nose to insure against the possibility of illness or injury. they offer you what seems a decent price, but if you file claims, your rates go through the roof and they claim they are 'reevaluating coverage based on local costs of care'. You like to think that they are taking on the same risk that you are, but they aren't. They can do whatever they want, because there aren't any rules monitoring this insurance area. They are literally getting away with murder. And don't sign up for the wellness benefit ~ it doesn't cover enough of your pet's routine care to bother. It costs over $550 for me to get my pet's teeth cleaned, and they hardly cover any of it.

Their customer service people have all been wonderful. They keep you informed every step of the process and have a pretty quick turnaround process. I highly recommend them!