Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Barbara

I wish they insured people!

My dog was spayed last week. I submitted my claim Monday afternoon and had a response in my inbox Tuesday morning. The submission process is very easy. I have been trying to get reimbursement for MY medical bill for the last two months and spent hours on the phone getting passed from person to person. I still don't have my reimbursement. I wish they insured people !! I am very satisfied with Pets Best and recommend it to all of my friends. I volunteer with a golden retriever rescue group and when I sign a contract with a family to adopt one of our dogs I tell them about my positive experiences with Pets Best.
5

out of 5

POSTED: | BY: Valerie s

Covered a torn ACL at 80%

Pets Best was a great help in helping to cope with my Pit-bull's acl tear. This procedure was very costly and hard on our expenses, but with the 80 percent reimbursement it made the surgery possible on Cocoa and our wallets too. Thanks to Pets Best for being there for us.
5

out of 5

POSTED: | BY: Linda

Came through for very expensive accident

My Airedales got into a baby-locked cabinet and ate an unknown amount of raisins. My vet immediately put them on IV therapy. They are healthy again because of the great care. Pets Best paid the claim within two days and cut an extremely expensive accident into an affordable one. The best thing is that my dogs are no worse for the wear. And all food has been removed from prying noses.
5

out of 5

POSTED: | BY: Shirle M.

Covered Hip Displaysia in my Golden

We've had Pets Best insurance for 3 years on our little Golden, Graham. Graham developed hip displaysia when he was about 2 and a half and I don't know what we would have done without Pets Best. Treatment was $980 per hip and both of Graham's hips were affected--our total bill was $2,300!! We filed the claim the day after the surgery and were PAID TWO DAYS LATER. The reimbursement was direct deposited directly into our account! Honestly, Pets Best couldn't be truer to name. They are HANDS DOWN the best.
5

out of 5

POSTED: | BY: Sally Brecht

I tell every dog owner I see about Pets Best.

In 2010 my then 10 YO GSD Raven had cruxiate ligament surgery on her left hind leg. In 2011 she had cruxiate ligament surgery on her right hind leg with complications that paralyzed her left hind. She had no hind leg to stand on. She had a MRI and water treadmill therapy. In 2012, she had a toe amputated due to infection. Pets Best paid their portion of the $16,000 bill as promised. I tell complete strangers about them.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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