Pets Best | Pet Insurance Review

At the present time I am very disappointed in the service fromn Pets Best. For one thing ...do not like to leave messages and think a live person to talk to would be an obligation of the company for their customers. Would like to discuss the decision of claim.

I purchased your insurance on both of my Irish terrier pups, male & female littermates. Healthy and no problem for about two years, and then things started to happen. Baxter developed auto-immune disease, almost lost him. My vet took over, and after various heavy medications and tests, he recovered. Pets Best paid 80%, as advertised. He later developed an intense allergy, itched everywhere. After Tests and medication, he is well on the way back to normal. Pets Best paid 80%, as advertised.Maggie, our girl dog planted a kiss on me, and I noticed bad breath--highly unusual. I looked inb her mouth, and found a yellow tooth, and discolored gum above it. The vet found a busted tooth, had to be pulled. Thc claim is currently in process, but I habve no doubt that it will be paid 80&, as advertised. It would be foolhardy to own a dog without Pets-Best Insurance--my opinion. Thank you.

Have submitted two claims for emergency services; both were processed and I was reimbursed within three weeks.

Have had this insurance for several years now and I'm very happy with their courteous cus svc reps and how they explain everything in detail, their coverage is quite good and their claims process is easy, quick & now they have direct deposit.

Pets Best Insurance is awesome!!! They are so quick to process your claim and get you reimbursed for you out of pocket expenses in a very timely manner. My nine year old dog, Brando, tore his ACL and had to have over $4500 in surgery and associated costs. I had the reimbursement check back from Pets Best w/in two weeks!! Even before his stitches were removed, they had sent me a check! Wonderful service.....terrific customer service....and all around awesome insurance company.