Pets Best | Pet Insurance Review

Pets Best is one of the best decisions I have made on behalf of my dogs - my German Shepherd was recently diagnosed with Immune Mediated Polyarthritis, a disease that seems to be relatively simple to manage but was very complex and expensive to diagnose. Many x-rays, joint-taps, and anti-inflammatory trials later, we had a diagnosis and my boy has been making great progress. I don't think I would have been able to pursue a diagnosis without the help and security of Pets Best insurance. They lived up to every promise and have been fast to process my claims and are true to the policy that I signed up for. Thank you Pets Best, you are amazing!

I have been disappointed with the bait and switch tactics of most Pet Insurance Companies, and Pet's Best isn't immune. This industry preys on your love for your pet ~ and since you would be devastated if you couldn't afford what your pet needs to live pain-free, you will pay through the nose to insure against the possibility of illness or injury. they offer you what seems a decent price, but if you file claims, your rates go through the roof and they claim they are 'reevaluating coverage based on local costs of care'. You like to think that they are taking on the same risk that you are, but they aren't. They can do whatever they want, because there aren't any rules monitoring this insurance area. They are literally getting away with murder. And don't sign up for the wellness benefit ~ it doesn't cover enough of your pet's routine care to bother. It costs over $550 for me to get my pet's teeth cleaned, and they hardly cover any of it.

Their customer service people have all been wonderful. They keep you informed every step of the process and have a pretty quick turnaround process. I highly recommend them!

My pet Starr. Had a very bad injury to her left eye. She needed a eye specialist. Very expensive. At first I didn't know what to expect with pets best insur. I am very happy.Pets Best Insurance came through. They handled my claim and took care of business.

I've been waiting weeks for them to pay my claim. They keep asking for more records. They should have them all by now. I know they're trying to dig up something that makes a bacterial infection a pre-existing condition. We spent $14000 getting our dog better. The $5000 Pet's Best is supposed to cover sure would be nice. They've already denied our claim for our other dog's tooth extraction claiming it was "periodontal disease" when she's a small dog with an under bite with no gingivitis. At least that one was less than our deductible (but it would be nice to have it applied).