Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Craven

So far, so good!

So far, so good!
5

out of 5

POSTED: | BY: Patricia Hiatt

illness expense reimbursement

We just received another quick and extremely satisfactory no-hassle response from Pets Best for reimbursement of expenses incurred for treatment resulting from excessive calcium in our cat's system.
5

out of 5

POSTED: | BY: Michael Seefeldt

quick and easy claims process Pets Best

We are very happy to have Pets Best Veterinary Insurance. The claims process is simple and quick and the claims review is quick as well. We received our reimbursement within a few days. I have recommended Pets Best to a number of friends and family as we are happy customers.
5

out of 5

POSTED: | BY: SMOKIE OTT

OUTSTANDING

I TOOK PEPPER IN TO HAVE HER SPAYED, EVEYTHING WENT WELL NO PROBLEMS. I TURNED IN MY CLAIM AND IT WAS PAID IN 3 DAYS. NO PROBLEMS AND NO HASSELS FRO THE INSURANCE CO. STATING THAT " THATS NOT COVERED " I LIKE THIS INSURANCE CO.RECOMENDED IT TO MY BROTHER FOR HIS PUPPY.
5

out of 5

POSTED: | BY: Claudia Ellano-Ota

A great investment in you pet's health!

When we got a second adult husky a few years ago, we decided to check into pet insurance. Pets Best had reasonable plan for older dogs. We now have just the one husky. We have been able to access specialists for the care of aging pups and the insurance has paid for itself with both dogs. While rates have risen over time, I've reduced coverage and kept premiums reasonable. We just had a thorough exam at a specialist for blood in stools. The total bill was $1700 and $950 was covered after our deductible and an uncovered item. She's fine and it's good to be able to access quality care and not have cost drive all decisions.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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