Pets Best | Pet Insurance Review

I had VPI insurance and have switched to Pets Best. I feel this is one of the best decisions that I have made. Pets Best is exactly that THE BEST!!! I was very disappointed with VPI, they were not what they claimed to be in my experience. Their turn around time for claims is poor and reimbursement is not what was explained to me when I signed up. Pets Best Insurance turn around on claims is excellent, I was really surprised at how quickly they process the claims and after your deductible they pay a full 80%!!! I'm writing this because when I was looking for pet insurance it was overwhelming and when you speak with the representives of each company, I feel that they tell you what you want to hear and when it comes down to filing claims that is when you discover that you had better read the fine print and between the lines! We orginally went with VPI because thru employment they offered pet insurance and it was thru VPI. I definitely have to go to the HR and tell them they need to check into Pets Best! As in the name Pets Best, is exactly that the BEST!!! Each time I called and spoke with a representative they were very professional, courteous, very helpful, always went above and beyond. I cant say enough about this company. So take it from someone who has had the experience of dealing with other insurance companies, look no further than Pets Best, you will be more than satisfied with them!I have recommended Pets Best to many of my friends and they have now made th

I have my three dogs insured with Pets Best and have had nothing but great support from them. I've used other insurance companies in the past but have settled on Pets Best because of their speed of and diligence in processing claims. I have never felt as if they were avoiding paying one of my claims and have found their Explanation of Benefits to be clear and sensible. I recommend them to all of my students and puppy buyers.

was recently thinking about cutting bills for us with the bad economy and all, wondering if this insurance was worth the cost--that is until a couple of months ago my oldest lab developed congestive heart failure. that's when i realized how fortunate i was to have this policy and they reimburse for vet visits/procedures/and medications (regardless if got from vet, my local drug store, or online) as long as you have a prescription from vet. now we know we'll be able to treat our lab for her condition and it is costly- payment is quick and you really do get reimbursed 80%. when your bills are in the thousands it's the difference between life and death (literally) for our dog-who is like our child. this is the third pet insurance i've had in over 10 years and it's by far the best. if i ever get another puppy i'll start it off on the right foot -with best best! tip: get wellness right away-it pays for itself also: to direct deposit to your bank acct-it's so much quicker to get reimbursed only complaint; that you must pay your monthly payment from a credit card account- i hate using cc's for anything! overall rating: A+ from one happy little labby girl ;) thnx

My dog had a big fatty lump on his tummy, and another smaller lump on his neck. It had became bigger and bigger. The vet advised to take it out. I had submitted a claim on May 2, 2011 and received the reimbursements on May 12, 2011. I am impressed by their quick turnaround no question asked.

I have always had very good service and quick responses and reimbursement. I have had no problems, ever. When I have a question regarding a claim, I get presise information and explanation. I have two dogs insured through them, and I recommend them highly. I enjoy talking to customer care, especially Cass. I give shout outs to them on my blog www.adoptionofpet.com often.