Pets Best | Pet Insurance Review

When I got my dog 3 years ago I signed up for a different pet insurance. They hassled me over claims, were whimsical in determining what was covered and what wasn't, and took months to pay up. I got Pet's Best for my mother's dog. Pet's Best was such a comfort to my mother in the last difficult & expensive years of her dog's life. Every check she'd get in the mail just amazed her. I switched to Pet's Best for my dog and added my two fat 12-year-old cats. One cat just had an icky problem (I'll spare you the details) and the claim was processed right away--with direct deposit, I should have the money in the bank today or tomorrow. I'm telling everybody about Pet's Best. It's truly a comfort to have it.

I had several claims for my dog Zach from Dec. 2010 thru April2011, I had no trouble getting paid for these claims in a timely manner. I had a different company before and they did not handle claims efficiently, so I switched to Pet's Best. I have had no regrets.

Submitted 1st claim which took longer than the time frame that is advertised on web site, submitted claim, invoice showing payment and services rendered and after 3 days was told a request was made to vet for medical records. When I contact vet I was told that NO request was received or made by Pet Best, finally I was informed that the claim was denied the records received showed the condition (skin) was pre=existing and became infected. The physician denied such....I'm not sticking around to continue paying premiums with future claims to be denied for whatever reason they decide to come up with......

I've been dealing with cancer with my cat. Pets Best was literally a life-saver. I've been very pleased with the 80-20 plan and the speed that the claims have been handled. When I've called with questions the customer service people have been very knowledgable and sympathetic. I would, and have, recommend this pet insurance.

I can see already that purchasing this insurance is going to pay off over the next year. I researched long and hard when looking for pet insurance for my new puppy, Pet's Best is by far the best value out there. I highly recommend the well care coverage based upon the coverage I will save a substantial amount of money over the next year and will definately renew my coverage. I just submitted my first claim, faxed it in, received almost immediate acknowledgement, and payment shortly after via direct deposit. They do it right!