Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,061

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Karen

Great Service!

PetsBest has given me great service and I am a very happy customer. My claims were processed fast and easily, and I could focus on taking care of my furry friend when she needed it most knowing the bills would be paid. I highly recommend them!
5

out of 5

POSTED: | BY: Nilda Gibson

I wish you handled my personal health insurande

My shih-tzu was diagnosed with a mass in the stomach. He was admitted to hospital for three days during the new year. The vet told me he was very very sick. The bill was almost $1,400.00. I expected a refund of about $500.00. I received close to $800.00. The claim was processed quickly and I had a check within a week. I had a claim two years ago for my giant schnauzer who had a hip replacement. Again the service from Pets Best was the best. I would recoment (I have) Pets Best to all my friends with four legged friends. Thank you
5

out of 5

POSTED: | BY: Susan Akervik

Reimbursement

3 separate bills from vet for a wellness check up for golden retriever.
2

out of 5

POSTED: | BY: Jeannette Price

Not too sure about the service and claim ...

The first claim that we filed was denied, we have paid out of pocket over 700.00 and has yet to have a claim approved. Will someone please make this clear to me.
3

out of 5

POSTED: | BY: Judy Sagrillo

refused again

My dog has to take meds weekly but you refuse to pay for them.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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