5
out of 5
POSTED: | BY: Tammy Rehner
Very good customer service
Claim had to reviewed but after that it was paid quickly. Great customer service!
4.3
out of 5
Number of reviews 12,821
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Marilyn Shane
My dogs passing
Every one was very kind and helpful. I am grateful in this sad time.
5
out of 5
POSTED: | BY: Marilyn Shane
My dogs passing
Every one was very kind and helpful. I am grateful in this sad time.
5
out of 5
POSTED: | BY: james butterworth
i couldn"t be happier!
with petsbest my baby gets the best care and stays healthy!
1
out of 5
POSTED: | BY: Paula Ryan-Apuzzo
Leaving you!!!
Your increase of $100 PER QUARTER is abusive, insulting and insane!!!!! You are supposed to be helping people give their pets the best option, NOT taking all their money just in case they my possibly make a claim sometime in the future!! Your obscene increase is selfish and just used to increase the profit of some on the backs of those of us who love our pets.You're no different than the funeral industry! I am looking at some other reviews and many of us are saying the same thing. HEAR US OR GO OUT OF BUSINESS!!!! Believe me, in this day and hard times, you will be the first luxury to be cancelled if we have to choose between that or gas, food, home insurance, car payment, almost anything because the increase is just not affordable! I NEVER had a serious claim other than the wellness checks. JUSTIFY THE OBSENE INCREASE!! Not that you care, not only am I canceling, but 8 other people, so far, have cancelled policies with you because of this and I am not done spreading the word yet. As someone who works with a lot of people with animals, I have stopped referring them to you. Again, not that you care.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.