Pets Best | Pet Insurance Review

I signed up for Pets Best about 4 years ago and wouldn't you know about three weeks later Rosie had a major immune disorder occur.I was convinced that Pets Best would jump to a conclusion that this was an undisclosed pre-existing condition and I would be in for a prolonged battle. I couldn't have been more wrong and in fact my claim was processed within 5 days.Since then, unfortunately for Jenny and Rosie they have had two more major issues and again PetsBest have stepped up to the plate, promptly and efficiently. Obviously their is nothing I would like more than NOT to have to make claims, but after incurring these large costs ,I thank my lucky stars that great, quality insurance outfits like PetsBest exist.

I became a Pet's Best policy holder in November of 2011. At the time my 1 year and 3 month old American Bulldog had a torn ligament in his knee. The Vet told us that surgery would be the best for my dog because he was concerned about the knee becoming a problem for my dog in his later years. The surgery was done at the same time in November that our policy took effect. The insurance did not cover this surgery and we where fully aware of that. At Christmas (over a full month and a half later) our bulldog started limping on his front left paw, so we took him in on 12/26/2011. The vet did not seem very concerned and treated the dog for an infection. His next check up was in a week on 1/2/2012. We came in for the check up and were floored when the vet told us that they thought J-Beau had cancer. We asked the vet for his opinion on our best options. He told us that there is a cancer specialist in Knoxville, Tenn. that could diagnose and maybe give us a selection of treatment options. So we drove from Peachtree City, Georgia (25 miles south of Atlanta) to Knoxville, Tennessee that very day. The Vet in Knoxville made the diagnoses of bone sarcoma after doing a biopsy. The vet also said that this seemed to be a very aggressive tumor in J-Beau's shoulder. The specialist also told us that amputation was J-Beau's best option for survival. We scheduled the earliest appointment possible for J-Beau's amputation. A few weeks later J-Beau started chemotherapy. Now in the mid

I've had Pets Best Pet Insurance for a long time. They are underwritten by Aetna Insurance Company and I just can't say enough nice things about this company. I have a 16 year old Domestic Short Hair Tabby Cat who has undiagnosed seizures, liver disease, kidney disease and Irritable Bowel Syndrome (that's a lot for one little cat). Pets Best is the ONLY pet insurance company that will cover this geriatric cat or the only company that would cover her without price-gauging me. The claims process is easy, 1, 2, and 3. I can scan the claims form right to the company on their website from home and they begin processing it right away. They deposit my refund right into my bank account quickly, usually within a week and communicate with me promptly via e-mail. I would recommend Pets Best Insurance to anyone who has a pet. This company even has a way that the policy holder can have the payment sent directly to the Vet (with the Vet's permission). What a great option for people who are on a tight budget. Additionally, because it's Aetna it works just like "people" insurance straight 80/20 after a reasonable deductible. Again, just a God Send.

First of all I'll say that without pet's best we may not have been able to afford care for our dog when he ate a lethal dose of dark chocolate (75%cocoa). He was restless, had tremors, very high heart rate and was starting to seizure. We took him to the ER (4am) and he stayed there for about a day and a half.I wish we humans had insurance as good as Pets Best. While at the ER, we called them. We were able to speak with a wonderful person there who actually gave us information about what we could expect for reimbursement and when we could expect it. They reimbursed us 80% of the charges within 10 days! Because of Pets Best we were able to authorize the care for our guy and thanks to some great vets, Louie is doing just fine. Another thing and what was the determining factor in our choice for Pets Best was they have no older animal restrictions and our dog was 9 when we enrolled.

Pets Best insurance allowed me to provide excellent care for Woody, my 17 year-old border collie mix. Thanks to Pets Best for giving us extra time.