Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Patricia

PetsBest is absolutely the best pet insurance ever

I have used other pet insurances before but have never had the complete a positive experience working with them. PetsBest has been there for me throughout all the ailments by little Buddy has incurred. With their help, I was able to enjoy Buddy's companionship for 15 years. He has now crossed the Rainbow Bridge and even through this experience, PetsBest was there for me.
5

out of 5

POSTED: | BY: deborah

No Better Customer Service Out There

Every time I call, the staff at Pets Best are always friendly, courteous and happy to help! It makes me feel good that I don't feel like another number to them when I need to call.
5

out of 5

POSTED: | BY: Bruce O.

Very Rare Conditions Covered!

My dog has a rare fungal infection. We are continuing the treatment and my question was about further claims. We found the Cryptococcus infection by chance, and it appears we caught it in time. Pets Best's representative was truly concerned, and I felt that she was willing to help any way she could. We are continuing the treatment and the dog continues to improve. We expect her to be free of the infection in the next few months but since then, Pets Best has paid more than $1100 in claims. A true blessing because most dogs with this infection are not caught in time and end up euthanized. Pets Best was truly there for us.
5

out of 5

POSTED: | BY: Josephine Testa

THE BEST OUT THEIR

If I could pick one thing about this insurance company is that their customer service is the best! The employees actually care about your adopted "KID". Always kind and understanding. The actual owner worked many years ago with one of the so called "best, well know" insurance company, did not like what was going on and started his own. I thank the heavens above for that. I had the fore-sight to get my rescue Pets Best and the name speaks for itself. I recommend this company to Chauncy's friends parents. Vet bills can run high as we all know. Try them out, you will not regret your decision.
5

out of 5

POSTED: | BY: sharlene

best insurance ive had

i have had several pet insurance plans over many years with my samoyeds and i have to say that this company by far is the BEST!!! i dont always agree with their processing of my claims (some of them they said have been pre existing) but for the most part they have come thru and that is why i am still giving them a 10 rating. Many of the other insurance companies have been more trouble than they have been worth. i have a 7 month old puppy that has had eye ulcers and now allergies and they have come through for her.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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