5
out of 5
POSTED: | BY: James LaBrie
Cleaning up ear infections
As usual, claim was handled quickly, and fairly!
4.3
out of 5
Number of reviews 12,834
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: PAT
THANK GOODNESS FOR INSURANCE
PETS BEST INSURANCE IS THE BEST COMPANY I HAVE DEALT WITH. THEY ARE PROFESSIONAL AND UNDERSTAND THAT PROCESSING MY CLAIMS IS EXTREMELY IMPORTANT, ESPECIALLY THE SPEED AT WHICH YOU RECEIVE YOUR REIMBURSEMENT CHECKS. I DON'T GIVE A SECOND THOUGH TO MAKING SURE MY PET GETS THE BEST POSSIBLE CARE AVAILABLE. THE ONLY THING THAT I AM AFRAID OF IS THE INCREASE IN RATES AT RENEWAL TIME. there WILL BE A TIME WHEN IT IS TOO COSTLY TO RENEW.
2
out of 5
POSTED: | BY: Gloria Powers
Why am I paying for Insurance
Every year I have had Pets Best, they raise the price by a few dollars, even if you don't use it. I pay over $380 a year, and unless your pet is really sick, they don't pay anything.
5
out of 5
POSTED: | BY: Analiza
Good service
Thank you for an efficient and timely customer service.
4
out of 5
POSTED: | BY: Lisa Howard
Thanks for taking care of my cat
After a scary trip to the vet to have a bite mark sewn up on my cats neck Pets Best reviewed my claim and paid out a larger amount that I was really expecting, which was great. Thank you for the service you provide. It takes a lot of stress and worry off when having to take our furry loved ones to the vet.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.