Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 11,967

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Paula Doxey

We love Pets Best!

I have had pet insurance before, but decided to try Pets Best. They customer service was excellent, they walked me over all the steps on the phone and even emailed me my claim form with most of the info filled out. I adopted a Standard Poodle from a shelter, and I have had to use the insurance to cover a thyroid issue and an infection issue, both costly and the insurance helped me immensely. I would recommend Pets Best to a friend!
5

out of 5

POSTED: | BY: Wendy Rios

Better than Human Insurance.

I have two dogs that I have been able to keep with us due to Pet's best Insurance. As a cancer survivor funds are tight and I did not want to sacrafice my pet's care and purchased a Pet's Best Insurance Policy. The best decision I made to give me piece of mind. I know they can be properly cared for. Recently Nekah my oldest had a head injury and the surgery was more than I could pay but Pet's Best Insurance paid the cost and extreamely fast. I am very happy. Thank you Pet's Best.
4

out of 5

POSTED: | BY: Glenda Mondazzi

Don't let your pets go without insurance!

I was totally beyond words the day "my friend called me on vacation to say, I have to know should I have Tittles put down??????????" She had inadvertenly backed over her while watching them that day and I Yelled back....NO! So I called a Vet I didn't even know to tell them to operate and try to save her life. Short story They did operate and amazingly enough she survived. Thank you for your insurance.
5

out of 5

POSTED: | BY: Mary Giuliani

Thoughtful

You have been great with processing my claims. I have had you for over 5 years and I can't find any complaints about you. Next dog I get you can bet I will be getting them insurance like I had for Bear. Thanks
5

out of 5

POSTED: | BY: Carley

Great

For only $40 a month I have my 2 puppies, Guppy and Ishbu covered and Guppy was treated for what turned out to be a virus. The bill was over $960.00 and within a week of filing a claim (which is very easy to do) I recieved a check. Without this great insurance I wouldn't be able to afford the care my dogs deserve and need. It's so nice to not have to worry about any emergency pet bills, I know my insurance will be there. I've had it for less than a year and it has already paid off greatly.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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