Pets Best | Pet Insurance Review

I have had this insurance for my 2 dogs for 3 years. One of my dogs has Leishmania and Pets Best has always helped me with the expenses of the Vet bills. I have never had any problem with any claim. I am completely satisfied.Now I have moved to Canada and I have had to cancel my policy because, sadly, there is not Pets Best here. Amanda (in the Live Chat) has been very helpful and professional. She helped me out with all my questions, even remembering me and previous conversations we had. She is as good as Pets Best insurance. I highly recommend this pet insurance to anyone who has pets.

While on vacation, my dog was hit by a golf cart racing down our street. She sustained multiple cuts, bruises, and a large laceration down her hind foot which went down to the bone. Since the cut on her leg is so deep, we are going to have to make multiple vet visits due to the bandaging on her leg. Pets Best received our claim on Monday, and we had the notice of being reimbursed by Friday. This is a huge help since our vet visits are now over a $1000. I would highly recommend this insurance for your "child."

My dog, although only two years old, experienced a lot of health issues in the past few months. Some of the problems were preexisting, so not covered under my plan. Because Reggie was being treated for several issues, the vet bills were mingled with the pre-existing condition. PestsBest was very fair about determining what would be reimbursed. My husband did a lot of research before deciding on PestBest. I'm very glad we made this choice because Reggie was able to receive the very best care possible.

We have a French Bulldog puppy, who developed a few issues, and although Pets Best reimbursed one or two claims, everytime we submitted a claim it would get rejected, asking for more explanation before they will pay. our Frenchie had some kidney issue, we had to run some bloodwork, and rerun bloodwork a month later, the first claim they paid the second one related to the first one they rejected. It's a constant battle with the insurance everytime we submit a claim. Another incident where our frenchie developed a cherry eye, we paid over $2000 for surgery and they didn't pay us back for that either, we had to ask the vet to submit another explanation and we are still waiting for an answer. Not a happy customer.!

Thank you Pets Best! You have been a godsend for us and our furry kid! Our boy was a superior kid in every way and enjoyed perfect health for 7 years. Then, as fate would have it, he became very ill last Fall. We almost lost him! It was very comforting to know that we could have the very best of care without worrying about it financially. After the initial illness and hospitalization, he required two knee and ligament surgeries and an eyelid surgery for a tumor! What a year!! But Pets Best was there for us. The claims were handled quickly, cheerfully and efficiently! Thank you!!