Pets Best | Pet Insurance Review

I had several questions to ask about a claim that we had already submitted. Kendra was very nice and helped with all my questions. I thought of another question several hours later, called back, and luckily, I got Kendra again. She remembered me and my dog's illness and helped me with my other questions. She was very sweet!!!

Lucia had not been eating which prompted her visit the vet. Her liver enzymes were elevated 10 fold, and x rays showed no abnormality to explain it. She was referred to a specialist who performed an ultrasound and more bloodwork and gave medications to support her liver function. As of this week, she has officially been discharged from the specialist as her liver enzymes are stabilized after three months of not being on medications. This was a scary ordeal for me and my Lucia, and we are both VERY happy to have had PetsBest behind us and to be 100% healthy again. It is still unexplained as to what caused the liver elevations, which is the hardest part of this but we are relieved for it to be over.

Great service! Pets Best kept me informed during the whole claims process. A question that I had during the process was answered in just one phone call. If customer service is important to you, Pets Best is your choice.

I rescued a two month puppy. If you go on facebook you can see her picture. They denied her claim.The vet confirmed there was nothing in her prior records to do that. She just got the same medicine. Seriously a one year old rescue puppy . How could they do that.

After another well known pet insurance company "let me down" after being with them for 10 years, I turned to Pets Best. Pets Best took on my 3 senior age dogs with no questions asked. Pets Best has allowed me to to provide a good quality life for my old dogs without me having to go into debt covering all the costs of their old age illnesses. I recently had to put down two of my old dogs, but because of Pets Best Insurance, I had at least a full year more with them and for that I am grateful.