Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Suzanne Bixby

Pets Best is great!

Pets Best hasn't let me down. They have covered every claim for Pearl. There policies are what they say they are. I get reimbursed quicker than 5 days most part. This is the best insurance and you don't want to miss out.
5

out of 5

POSTED: | BY: S. Gele

Claim Process

If you have insurance with any other company.....STOP. Pet Best is by far, the best. If you want speedy claims processing: Pet Best. If you want quick reimbursement: Pet Best. If you want 90% coverage: Pet Best. We will use no other provider for our two Papillons.
5

out of 5

POSTED: | BY: Kylee Spangler

Awesome pet insurance

Fast reimbursement and great policy. Well worth it. I have both my dogs on plans with this company and recommend it greatly.
5

out of 5

POSTED: | BY: James LaBrie

Cleaning up ear infections

As usual, claim was handled quickly, and fairly!
5

out of 5

POSTED: | BY: PAT

THANK GOODNESS FOR INSURANCE

PETS BEST INSURANCE IS THE BEST COMPANY I HAVE DEALT WITH. THEY ARE PROFESSIONAL AND UNDERSTAND THAT PROCESSING MY CLAIMS IS EXTREMELY IMPORTANT, ESPECIALLY THE SPEED AT WHICH YOU RECEIVE YOUR REIMBURSEMENT CHECKS. I DON'T GIVE A SECOND THOUGH TO MAKING SURE MY PET GETS THE BEST POSSIBLE CARE AVAILABLE. THE ONLY THING THAT I AM AFRAID OF IS THE INCREASE IN RATES AT RENEWAL TIME. there WILL BE A TIME WHEN IT IS TOO COSTLY TO RENEW.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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