Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,824

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lisa Sipes

good

medication I am recommending for medication coverage. It has been very good. Other issues will review as they appear. This company in some ways improved but policy holders like me well. I am giving a ten for covering all medications with no issues.
5

out of 5

POSTED: | BY: Renate

Petsbest is the best

Very fast to respond, never had a problem with service or claim
2

out of 5

POSTED: | BY: Celina

Inadequate

For submitting almost a $1000 bill, I received less about $150, with an asterisk saying the other items were not "itemized" but there was no mention of how to do it. All I know is, I made a copy of the Vet's bill and filled out a claim form and submitted both. If you want more satisfied customers who pay $500/year for a dog's health insurance, you will need to provide better insight as to the claims process
5

out of 5

POSTED: | BY: Phila

Thank heavens foe Pet's Best!

10. We couldn't afford to have our little dog without this great insurance plan!
5

out of 5

POSTED: | BY: Suzanne Bixby

Pets Best is great!

Pets Best hasn't let me down. They have covered every claim for Pearl. There policies are what they say they are. I get reimbursed quicker than 5 days most part. This is the best insurance and you don't want to miss out.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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