5
out of 5
POSTED: | BY: Krissy F
This Was My First Claim And I …
This was my first claim and I was impressed with how easy it was to submit and how quickly the claim was approved and paid. Thanks!
4.3
out of 5
Number of reviews 13,462
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Carolyn M
I Am So Happy I Have Pet Insur…
I am so happy I have pet insurance through Pets Best. I can have them examined, given medication and dont have to worry about the vet bill."
5
out of 5
POSTED: | BY: Deborah
It Is So Difficult When Your C…
It is so difficult when your canine family member is hurt or sick. In our case our pup Murphy had a bad reaction to a med which caused abnormally high liver enzymes. He was very sick and had to stay in the hospital. He is now recovering at home and doing so much better, however, we still need to address his initial problem of a herniated disc. Vet and hospital stays are very expensive. Pets Best has helped us so much. We had multiple invoices when we submitted our paperwork. Pets Best emailed us that our claim was being reviewed and soon after responded with the claim explanation. We can concentrate on Murphy getting better and not have to worry as much about vet bills. Thank you, Pets Best.
5
out of 5
POSTED: | BY: Linda R
Had Submitted A Claim Last Nov…
Had submitted a claim last Nov. claim was denied due to lack of response from Vet. Part of claim should not have been questioned. I called and spoke to cust. rep. I think it was Laura. after explaining situation to her. I told her I was re submitting pats that I knew were acceptable along with 2 new claims. New claim went thru without issue. Mack is 9yrs old now & has been with Pets Best since he was 16wks old. We love your company!
5
out of 5
POSTED: | BY: George R
My Little Shih Tzu, Bella, Is …
My little shih Tzu, Bella, is a very smart, loving and happy dog. She is part of our family. She has had a few issues with her digestive system and recently she had some disturbing numbers regarding her liver. We submitted the vets invoices not knowing what might be covered. Needless to say we were very pleased with your responsiveness. We take her to the vet regularly for her checkups and really try to keep her healthy and we really appreciate your help."
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.