Pets Best | Pet Insurance Review

I've had Pet's Best insurance on my female wirehair for roughly 4 years, and earlier had filed a very small claim with which I was quite pleased in both the ease of the process as well as the outcome. My dog recently had a broken molar and required root canal and repair -- a surprisingly large expense. In the last 3 yr, the claim process has become even easier and the resolution more rapid. Wish my own health insurance was this easy. The company was very responsive, very easy to communicate with electronically, and what I thought to be eminently fair in how the claim was treated. My second dog is a 2 yr old male and a pup of the other one. I have since added him to the policy (also an easy process) and have recommended Pet's Best both to the owners of the other pups in the litter as well as to friends with working dog breeds.

I researched a number of pet insurers before settling on Pets Best. I did not expect to be using it quite so quickly; within months, I needed to file a claim for my Maltese dog's neurological dry eye condition. The company was superb. Downloading the claims forms was easy, I received emails detailing the processing right away, and had a check in my hands within days. I should also add that we share our home with five dogs/cats, and wondered how much and what kind of coverage to get. A very patient service rep helped me go over my options, did not try to "upsell" me, and was incredibly helpful and knowledgeable. It is a pleasure for me to recommend this company -- and I do so without reservation.

Never thought i would get such a fast claim review and payment. thank you so much.

1/10 NO WAY I COULD RECOMMEND PETS BEST INSURANCE. Again I would not recommend this insurance Company! If you like getting about 1/4 to 1/3% of your out of poctet money for your claim then this is the one for you :-( One Claim was split into 4 claims. We have a $500.00 deductable, they split part of it at $494.00 (just under our deductable)and again 2 more times. The Claim came to over $3,300.00 and counting, with surgeries, med's, over night and folloe-ups. That the short story.To this date we have recover just over $1,500 and change (So our deductble was only $1,800.00, not bad for a Policy with a $500.00 deductable)When it comes time to pay claims, they hold back. NO Customer service also becomes poor when there is a problem. They will not change their mind re: about your payment.

Once again, thank you Pest Best for prompt and accurate processing of my most recent claim. Gilda, my Iggy, and I are grateful!I tell all my fellow pet owners about Pets Best Insurance :-)