Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 11,967

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: P. L.

Truly Pets Best

I can say without qualification that Pets Best Insurance has made it possible for me to provide quality veterinary care to my pets. I recommend Pets Best to everyone, particularly owners of new puppies. The claims process is amazingly easy and the reimbursements are very reasonable. I can't imagine not having Pets Best. It is some of the best pet care dollars I have ever spent.
5

out of 5

POSTED: | BY: roclgardner

the Best Vet Insurance

Pets Best is by far the best pet insurance to have!! Our pets are like our childrenand we should never have to choose between our animals and our budget. For the inexpensive price for a Pets Best policy, you know your furry loved one is well protected. I have been a policy holder for years and its one of the nest things I have done for me and my animals.thanks Pets Best
5

out of 5

POSTED: | BY: RuGown Chen

We feel lucky to have insurance

When we moved to the U.S from Belgium we also bring our 12 year-old dog along with us. We know that seeing a vet is much more expensive here in the U.S we purchased Pet Best insurance for our dog Looka. Looka has always been healthy and active so I almost want to cancel her insurance because I thought she will never ever use it. Not until she was diagnosed nasal cancer two months ago. I am amazed by Pet Best send us every check promptly within almost two weeks after we submit all the paper works. We might end up total bill 13,000 with maybe maximum cover 7000. I just felt regret that I did not buy the highest coverage insurance for Looka. I am glad that we can offer the best treatment for Looka because we have PetBest Insurance.
5

out of 5

POSTED: | BY: Yorkie Lover

Pets Best is the Best!

I have had Pets Best insurance for 3 months for my Yorkie (6 months old now). I opted for the Best Wellness plan and they truly do reimburse you with 2-4 days of submitting a claim. Plus submitting a claim is super easy on their website. My net out of pocket at the end of the year (right now) is only $58 from the costs they reimbursed me (from her spay, shots, etc.) My dog also had a little accident in which she needed stitches. Pets Best reimbursed me 3 days after I submitted my claim. Its definitely no hassle. I always thought insurance policies were a scam (for people too) but I would recommend insurance to anyone who has a dog. Very reliable, fast, easy to use, and you have the comfort of knowing they will reimburse you 80% (after your deductible) in case your pet has a serious ailment.
2

out of 5

POSTED: | BY: Tristan

Not competive

Had this Pet insurance for 4+ years and when money was tight another reputable pet insurance came along offering the same insurance benefits Pets Best would not match the offer to retain our business relationship. Once policy was canceled before billing date I was charged in my bank and had a hassle to get my money back. Claims were paid in timely matter however the deductibles were very high and insurance only really makes sense if only something SERIOUS happens.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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