Pets Best | Pet Insurance Review

I signed up for direct deposit on 4/26/13 and my money was in my account by 5/1/13!!! Pet's Best Insurance is AMAZING!!! Thank you!

Several years ago, I used another insurance company. They were paying less and less. Pets Best Insurance has been brilliant! Very clear and exceptionally easy to understand. I filed the most recent claim for my dog's surgery on Jan. 7, and it was DONE by Jan. 10. With direct deposit for my reimbursements, the funds came more quickly than I could imagine. Thank you Pets Best Insurance!

We live out in the boonies, and, after spending over $2000 in the past year for things like porcupine quills, stitches from barbed wire, and a javelina attack, we decided to purchase accident insurance for our two rambunctious dogs. Just two months later, Tex, our Cattle Dog mix, got cut up yet again, requiring staples and a drain. We were traveling and I didn't have any of our info with us, but the Pets Best rep I talked to on the phone was very helpful, found our account, and emailed us a claim form. We submitted it by mail, and less than a week later, got an email saying it had been paid in full.The claim amount came to just about what Tex's premium cost, so we feel like we are now ahead of the game.

Bryn W. was very courteous, knowledgeable and helpful. She answered my questions in a timely fashion and explained to me that our dog's periodontal issues were unfortunately not covered under the policy but also offered options and suggestions which I truly appreciated--She genuinely cared about helping us. I also mentioned to her how much I have enjoyed Pets Best monthly newsletters. For this Pets Best gets a 10 out of 10. Not like any insurance company.