Pets Best | Pet Insurance Review

I have had Pets Best for several years for my 3 dogs. My oldest dog, Osa, turned 14 in April and has really had only 1 issue which was a chronic bacterial infection on her elbow. My renewal came up for the 3 dogs effective July 7th and because they changed insurers Osa's premium went from 394.00 a year to 1,060 a year!! I was flabbergasted. I called and they actually told me that the older dogs were costing alot of shell out and I think they wanted the customers with older dogs to cancel which was what I did. I have been okay with them and would have understood an increase but not to the tune of more than $600. In that regard I am very disappointed in their service. I have not seen other insurances jump that much. I insured her with another company for $51 a month but of course it excluded her elbow, arthritis and thyroid pills which Pets Best did anyway (arthritis and thyroid). Long story short, if you have older pets now and your renewal is coming up be prepared to either pay the premium or cancel..

Best Best is fantastic. We compared all the other pet insurance companies before signing up with Pets Best. We purchased the insurance when we first brought our little girl home. We have Best Wellness, so it encouraged us to get her 6th month check-ups and regular maintenance. That in and of itself is a reason to have it...but as with any insurance, one hopes, and often thinks, it will never really be needed. When Summer was only 2 she very sick, likely from the tremendous heat. Pest Best was there, and we were able to get her well..we did not have to worry like most people we saw at the Vet ER. Having to make the most difficult decision, because they could not afford t pay for treatment.Then two years ago, we found Summer sick again---she has Immune mediated hemolytic anemia (IMHA), treatment is VERY expensive, and on going. Pets Best has been great, even reimbursing our vet so our out of pocket is very small. We are at the end of our coverage as our limit was $7000, but I am thankful that they have been there for this. We could not have done this without Pets Best. Thank you!!

I have been a policy holder at PetsBest for about 5 years. I have had three dogs covered and have never had a problem. I love the new direct deposit option for the reimbursements. Good company!

Claims service was fast, efficient, and exactly as promised. I was very impressed with the hassle-free claims form and claim processing. I would highly recommend Pets Best, without reservation.

I have had Pet's Best since we adopted our ex-racing greyhound. Having been through several health issues and surgery, it has been a relief to have this plan. This week they had my claims processed the same day! AND I had the reimbursement in my bank in 2 days! Wish I could get this type of service from my health plan.