Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,128

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Rosemary Caputo

Pets Best is the perfect name!

Have had Pets Best Insurance for a number of years. Never thought my dog Sophie would need it, but she is almost 8 and has had a few illnesses lately. Pets Best is there for us. Claims were filed and reviewed in a timely manner andmy checks came quickly. Thank you Pets Best. I definitely made the right choice when I purchased this insurance!
5

out of 5

POSTED: | BY: Marjorie

Final claims submitted for my cat, Cheyenne

It was very easy to prepare and submit the claim for my cat. I thought the Claim details, including the Explanation of Benefits were easy to understand. Cheyenne was a Tortoise Shell cat. The pick list below under Breed doesn't include Tortoise Shell so I selected Calico, which is not the same as a Calico.
5

out of 5

POSTED: | BY: Linda Wakefield

The Best

I have had to use this insurance several times, and have been pleased with how easy and quick it is to submit a claim. Each time it was a quick turn around with an easy to understand explanation of what was covered and what was not.
5

out of 5

POSTED: | BY: Leisa

Pets Best went above and beyond

We've had Pets Best Insurance for several years, but didn't need to use it until recently. They are so easy to work with. They even accepted photos of bills -- with sticky notes stuck to them! Uploading everything was easy, communication was fast! They worked directly with my vet if there was a question. We had multiple problems going on with our cat, and this was such a tremendous help. Also, their online chat was extremely helpful.
5

out of 5

POSTED: | BY: Cristina

Best of the Best Pet Insurance

- Easy to submit a claim- Fast service - people on the phone very polite and know the products.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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