Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,350

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: TOBY

This real insurance that truely covers.

This company has been just like good human insurance. They do what they say their going to do. The biggest down side is the increases. But the so has human insurance. You can always pick and choose options to lower the cost.
5

out of 5

POSTED: | BY: Gina

Thank you!

My 15yo cat , Tucker, was recently diagnosed with cancer and had to be put to sleep. I sent my claim forms in for tests, euthanization, and creamation to Pets Best. Within 24 hours, they sent me an email expressing their symapthy for my loss and automatically updating my policy to remove Tucker. I appreciate this so much, as I was dreading having to call and explain my situation. Thank you, Pets Best, for taking away some of the discomfort associated with my loss.
5

out of 5

POSTED: | BY: Cindy Wardell

WOW! First claim and paid ever so quickly!!!!

I cannot believe that was less than 24 hours and my claim was already paid!!!! I am glad to know that I can rely on them if anything else happens to my pet(s)...... Hoping nothing does happen to them! Thanks Pets Best!!!!!
5

out of 5

POSTED: | BY: Judy Peters

Pets Best has always been there for me

I have had three dogs with Pets Best. Maya passed suddenly and Pets Best paid for her creamation even. The lady on the phone cared deeply that Maya passed. The pup Mika has never had a claim. My charley has been plagued with problems from seizures to eye ulcerations. Pets Best always was there for me, Maya, Charley and Mika. Always.
5

out of 5

POSTED: | BY: Jennifer Rowe-Mitchell

Thank you Pets Best!

We recently had to file a claim for the cost of emergency surgery for our young cat Ollie who developed FLUTD. I was amazed at how quickly the claim was processed for us. Your customer service has been outstanding and we appreciated the ongoing communications on the status of our claim. We are relieved that we signed up for pet insurance in the first place, and are recommending this to our friends and other family members who own pets!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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