Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,129

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cindy Lighter

Exceptional coverage, again!

For the third time this insurance has more than paid for itself. My dog is not sickly, but he has had his share of unusual accidents. I am just thrilled with Pets Best and have recommended them to many friends and family members.
5

out of 5

POSTED: | BY: Ana Juarez

Pets best is great.

This is my very first time owning pet insurance, therefore I'm not all acquainted with how the process works. Although this claim didn't take long to be porocessed so I'm very satisfied with that.
5

out of 5

POSTED: | BY: Dotty McClelland

Wonderful experience

My dog was attacked at a dog park requiring a vet visit to clean and treat two bites. It was so easy to submit my claim (just sent pictures of the bill and payment via email). My claim was processed in about 8 days and payment is on the way to my bank account.
5

out of 5

POSTED: | BY: Theresa Rosen

Pet insurance satisfaction

All my dogs and cats are insured by Pets Best. Years ago I was shopping pet insurance and had a veterinarian ( a board certified specialist) tell me the best insurance for pets is Pets Best. He knew this from hearing from his clients, and his own pets. I've been with Pets Best for many years now and can honestly say they always have done what an insurance company should do, take care of the pets they insure and they have excellent customer support services. I buy my insurance the day I pick up my pet and they go to the vet for their 1st exam. Thank you to Pets Best for helping my pets have the best care posiibly and being so kind.
5

out of 5

POSTED: | BY: Sheila "Sammie"

Very fair coverage.

This insurance enables me to take good care of my pet. If I didn't have this insurance I would have to cut back on important things. I am very grateful that I have it.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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