Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,099

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Irene Cady-Harrington

Pet's Best is Owners Best too.

I have two burmese cats and both have conditions that require an Allergist as well as their regular veternarian. These conditions appear to be irreversible but treatable with medications. Some is oral and some is by injection. Pet's Best has paid for 80% of all meds relating to these conditions. As a senior I would be hard pressed to manage the financial strain if I did not have pet insurance. There claims processing is immediate and convenient ; their staff polite and empathetic. I would not be able to maintain my cats without their insurance help. Our providers of insurance for humans would do well to adopt the practices of Pet's Best. I thank Pet's Best for the peace of mind their insurance coverage affords me. I know that the unforseen can be managed as long as my cat's are insured. This is the first pet insurance that I have carried, and I have done so for 5 years. For me it has been money well spent and has more than paid for itself. if I need to cut myu expenditures it will not be on pet insurance. I thank Pet's Best for being a reputable and caring business.
5

out of 5

POSTED: | BY: Barbara

Very pleased...

My pet had several masses removed. I faxed in my claim and the reimbursement was transferred to my checking account in two days. Very very happy with this insurance.
5

out of 5

POSTED: | BY: janie semprevivo

Greatest Pet Insurance Provider I've ever had

I really did not think pet insurance was worth it as I had had VPI many years ago and had severe problems with their "lack" of policy, paying on time or paying at all for someone with a platinum plan. I cancelled and did not have insurance for many years. Within the past 3 years, I now have 3 new pets. I have to say that they are young and do not have any major medical problems, but they have had incidents. I email my claim form and bill to Vetsbest and it is processed literally within 48 hours. I can go to my customer portal and see what they have paid. I cannot tell you what piece of mind this gives me to know that as my dogs and cat age, I have a safety net to help me with the expenses. I recommend Pets Best to my doggie friends and to my customers. 5 Stars from me.
5

out of 5

POSTED: | BY: Danielle

Would never have a pet again without Pets Best!

I was very hesitant about getting pet insurance. My husband said it was a scam. One night, I just decided to sign my aging dogs up. Thank god I did. A few months later, one of my dogs developed some pretty serious health problems. We were COMPLETELY surprised by how easy, fast and straightforward Pets Best was. No hassles whatsoever- they cover everything they say they do. It made us feel much better that we never really had to make a medical decision based on cost anymore. Thank you so much Pets best.
5

out of 5

POSTED: | BY: Donelle Washington

#1 AWESOMENESS

1st claim I did....had a small issue. As soon as I contacted them...it was corrected in record time... I am so happy with them I have used for over 3 years....excellent all the time.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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