4
out of 5
POSTED: | BY: JayeDene Smith
Great insurance
Insurance is high but at pets best they try to help with rebates as much as possible.
4.3
out of 5
Number of reviews 12,821
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1
out of 5
POSTED: | BY: Ed
My baby passed and they denied her cremation cost
How cruel can a pet insurance company be? My baby passed 10/15/15 and these assholes would not even cover a $350 cremation bill! I have never submitted any other expenses other than this and they denied it. Bypass this company folks, they are full of crap and do not care about your pets, its the bottom line as usual!
5
out of 5
POSTED: | BY: Tamara
My boy black lab -10 years
We all know pets become part of our family... Words cannot express what I have been through with my boy who had emergency bulge in neck tried neck therapy first then collapsed needed emergency neck surgery. Rushed him back multiple times as he cried in pain and h ended up having undiagnosed cardiac distress. Pets Best is the most amazing insurance anyone could ask for. Payments refunded immediately. Don't go with the ploy of newer in surname companies that are all " talk literally" . Pets best best is amazing and I can't say enough.... My hoy is recovering and resting and will be strong til the end as I have dine everything we could without pets best this would not have been possible . Thanks you
1
out of 5
POSTED: | BY: Bobbi Foland
This insurance SUCKS
The policies with this company (wellness & accident) are guaranteed to increase your out-of-pocket pet expenses and you will see little to no reimbursements for claims. After $8,000+ in claims, they paid a total of $225 and our premiums were $600. Their favorite denial is "pre-existing" condition or "birth defect". I would not recommend this insurance to my worst enemy.
5
out of 5
POSTED: | BY: Luise Volta
It is the BEST insurance!!
I am 88 and living on S.S. If Rosa had a serious illness I wouldn't be able to keep her. Having Prt's Best Insurance bring security to her and peach of mind to me. Also, hen I have needed to file a claim it has been a very positive experience.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.