Pets Best | Pet Insurance Review

We have a French Bulldog puppy, who developed a few issues, and although Pets Best reimbursed one or two claims, everytime we submitted a claim it would get rejected, asking for more explanation before they will pay. our Frenchie had some kidney issue, we had to run some bloodwork, and rerun bloodwork a month later, the first claim they paid the second one related to the first one they rejected. It's a constant battle with the insurance everytime we submit a claim. Another incident where our frenchie developed a cherry eye, we paid over $2000 for surgery and they didn't pay us back for that either, we had to ask the vet to submit another explanation and we are still waiting for an answer. Not a happy customer.!

Thank you Pets Best! You have been a godsend for us and our furry kid! Our boy was a superior kid in every way and enjoyed perfect health for 7 years. Then, as fate would have it, he became very ill last Fall. We almost lost him! It was very comforting to know that we could have the very best of care without worrying about it financially. After the initial illness and hospitalization, he required two knee and ligament surgeries and an eyelid surgery for a tumor! What a year!! But Pets Best was there for us. The claims were handled quickly, cheerfully and efficiently! Thank you!!

Thankfully, I have only had to use my Pets Best Insurance policy on two occasions. However, both experiences have been an excellent experience. Claims are handled quickly and there have never been any surprises of things not being covered. I highly recommend!

Buddy is a 16.5 year old Border Collie and thanks to the help of Pet's Best, I have been able to treat his arthritis and degeneration. This keeps him mobile and gives us both a better quality of life.

My dog was ill for days vomiting and generally distressed. The bland diet was not helping. Before medicating her she was given X-rays to eliminate an obstruction. No obstruction and antibiotics followed and continued with the bland diet.Pets Best took care of the claim immediately. They communicated immediately and when there was a lack of claim information they let me know. There was no waiting or hassles. I recommend them highly.