Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,129

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Julie Lloyd

Pet owners Best, as well.

My little beagle,Duffy, was hit by a car and suffered ruptured diaphragm. His liver and intestines were in his chest. He also had multiple breaks in his pelvic bone. Both surgeries happened within 24 hours and he is now in physical therapy. Pets Best made all the difference in the world in taking the financial stress off of me. Filing the claim was fast and easy and the monies were in my bank within the week. I highly recommend that all pet owners make the wise decision to insure their loved ones with this outstanding company. Hopefully, you will not need it but if you do they are there.
5

out of 5

POSTED: | BY: Krystal

Thank you

Thank you for the reimbursement means alot
5

out of 5

POSTED: | BY: Lee Hitchens

Happy to be with Pets Best

Claim fairly paid quick, fast and in a hurry !!
5

out of 5

POSTED: | BY: Karen B.

Reliable and trusted vet insurance !

I love Pet's Best insurance because it's easy and hassle free, weather you personally fill out the claim form or the clinic. The reimbursement is within a week, and their customer service is very helpful and courteous.
5

out of 5

POSTED: | BY: Claudia Albrecht

We love Pets Best

Great service; whenever we have a question there is an actual person on the phone. Explanations are very easy to understand and we feel that you truly care for our "kids". We appreciate you.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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