Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,354

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Joy

My 1st born deserves the VERY best!

When you have an easy going dog who gives as much love as she gets, and something goes wrong, you want to know that you're giving her the best care. Then when the crisis subsides, knowing your insurance is there to help you through is priceless. Having online submission & direct deposit takes the stress out of the "business" of our dog's healthcare.
5

out of 5

POSTED: | BY: Derek

Very easy and fast

It was the first time I've made a claim and it was very quick and painless. They paid exactly what I had calculated and I am very happy with this insurance.
5

out of 5

POSTED: | BY: Sandy Whitworth

Covered 1,000's of $$ in my claims, so happy

I wasn't sure about pet insurance for a long time. Then my first dog, Plano, swallowed a bunch of socks and racked up a $2,500 bill. I decided pet insurance was for me after paying out of pocket for that and got it for both Plano and Plinko. Not only did they cover the second time Plano swallowed a sock (accidents aren't pre-existing as long as the first has totally cleared up), but they covered Plinko's torn ACL. Both in the multiple of thousands of dollars. And how quickly they pay claims is just unbelievable. THE BEST!
5

out of 5

POSTED: | BY: Felicia

I love these guys!

I have had two dogs that were insured by Pet's Best. My first dog had cancer, and eventually passed away. During this very sad time for me there were a lot of claims. Pet's Best not only paid them immediately without any problems at all, but, on the few occasions when I had to talk to them, were KIND. Where do you find that?? They actually made me feel better after talking to them.Now I have a new dog, who had an accident, and, again, they paid my claim immediately. I love these guys!
5

out of 5

POSTED: | BY: Diane Little

Good Wellness Options!

Rescued a second girl(Brownie)and added her to my policy for Miss Daisy. It was quick and easy. Paid for with existing account. The sales agent also had good recommendations for us on the new type of policy we should get... Now we have a Brownie and a Daisy. My husband says "there will be no Scout". Anyway, we really like the routine care coverage!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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