Pets Best | Pet Insurance Review

What a great company. Fast processing and reimbursement.

Micah swallowed a chipped bone, and I took him to ER... they took Xrays and found foreign objects in the stomach. Next day Dr. Bill Hancock took more Xrays and Micah was hospitalized. I called Pets Best to get policy information, I was so nervous could not think how to get it. And Tara was very helpfull, calm and caring. They actually care.

I have found Pets Best Insurance to be what they say...the Best! My claims are processed timely and the customer service is friendly and helpful. My Vet recommended this insurance and it was the best move I ever made for my "Squeekers". I have friends who have complained about their choice of Pet Insurance and I make sure they know about Pets Best.

I did my homework on pet insurers available in California and these guys have the least fine print and "gotchas". If you are seeing prices that seem too good to be true, THEY ARE. Terrible experience with a lower-cost provider who shall not be named (based in PA). Fine print is very well hidden with a lot of these providers but Pets Best stands behind what they promise to deliver. Love love love the quickness with which they pay claims. Had a super expensive bloat claim right after signing up and they paid it... FAST! Colossus and me thank you!

My two cats were insured after one had all his teeth removed due to stomatitis and the other spent the night at the ER vet for dietary indiscretion. Within a few months we used the insurance to cover one of the cats eating a toy (caught before she needed surgery) and in one claim the insurance had paid back the premiums and then some. We would have saved the cat anyway, its so nice to have Pets Best as our partners and for peace of mind. Since then one cat was diagnosed with IBD and pyloric valve stenosis in his stomach and required very costly surgery, Pets Best processed the claim within days & covered him. They continue to cover his medications. The other kitty was "the good one" until recently when she began vomiting blood for no reason. Turns out she had intestinal necrosis. After her surgery she started showing signs of heart failure. Multiple days in the hospital, xrays, meds, echos, ultrasounds, Within 2 days of submitting what were multiple claims intermixed, Pets Best had processed it and again, we were covered. They will continue to cover her as we now deal with her early stage heart disease. We love Pets Best, we always recommend them to our friends and family. They are a fantastic company and stand by their commitment to your pet's health.