Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Krissy V.

Simple, Efficient, Fast Claim Service!

Filing a claim online is fast and easy, and the only complaint I would have is that while the Wellness benefits do cover vaccine costs like Rabies and Distemper, they only pay up to $15, when the Vet charges $20-$25. Overall, the check arrived quickly, the process was easy, and they customer service has been friendly and helpful, which is ten times better than dealing with my own insurance companies.
5

out of 5

POSTED: | BY: Glen Gonzalez

quick turn around time!

It was quick and easy.
5

out of 5

POSTED: | BY: Michel

GREAT SERVICE AND COVERAGE

Pets Best has been amazing helping with Bowery's health costs. Always thorough and with great service. Also amazing value.
1

out of 5

POSTED: | BY: Mary

Exclusion #28 - Read the small print

If your dog has a history of eating foreign objects do not choose this insurance. Your claim will not be covered if your medical records show your dog has had 2 foreign body ingestion incidents in the past 18 months. Refer to exclusion #28 in the handbook. Recently my dog ate a pine cone and had to have it removed. I submitted a claim and it was denied because his medical records showed had 2 "similar" incidents in the last 18 months 1. he ate tampons 2. he ate pills.
5

out of 5

POSTED: | BY: Kimberly Blair

Best pet insurance around

This insurance is great! They help you will all your needs & are always available to help you with anything questions you might have.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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