Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,099

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Linda

coverage and cost

I have 2 shetland sheepogs, ages 3 an 10 months an 10 and 5 months. I have plans B an E for both dogs. I am responded to quickly. Policy period of 8/25/11-8/24/12 my costs for vet bills and premiums paid out was $7857.22 and I was reimbursed $2473.93 (31.5%). I feel that with a 250 deductible and one of my dogs reaching age 11 years in April, I am caught in an ever growing expense sink hole. I wish PetsBest considered owners' age and loyalty.
5

out of 5

POSTED: | BY: Cathie Doyle

Unbelievable - in a good way!

I am amazed at the fast turn around when I file claims for my 2 dogs. I submitted claims this morning at 10AM and I just - same day, 4 hours later - received an email that the claims had been processed already! Unbelievable!
1

out of 5

POSTED: | BY: Amber

Not happy!!!

I noticed that my $86 bill each month for my dogs doubled in June to $152. I called and they told me it is because they got a new underwriter insurance company who "re-evaluated" all of the current plans and felt that older dogs were more expensive now. My cost doubled and we are not happy.
5

out of 5

POSTED: | BY: Debbie

New Customer

My Jasper is 12 weeks old. He was seen at the vet on Saturday, I faxed the claim today (Monday) and I was already notified that the claim has been processed. The Same Day submitted. I reviewed MANY companies, before I chose Pets Best. If the rest of my experiences are like this....................Incredible!!!!
5

out of 5

POSTED: | BY: Josephine Testa

Best Insurance

Chauncy has liver problems, every few months he has to get blood work to check his levels. I am very grateful for the way Pets Best has been. They have always been great in customer service and payment. I am very pleased to have chosen a great company. I purchased insurance in case of him running into the street little did I know that my rescue had problems. After discovering the CEO of company left another named company because he actually cared about our family members and didn't like how things were done at his previous job, he started his own. I am so glad he did.
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review