Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,466

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Melanie

THE BEST!!

Pets Best has been a huge help for me. I have a 4 yo rescue kitty that has been diagnosed with congestive heart failure.....at such a young age, I cannot just let him go without a fight. He was diagnosed Dec 8 and it has taken 2 months of weekly ER visits and adding new medication and seeing the Heart Specialist.....we have finally gotten him a bit more stable. Everyone I have spoken with at Pets Best is so very empathetic and caring. Sending in my claims is easy and they pay right into my checking account quickly. If not for them I would not be able to give such great care....and because of them, my Stress level is definitely lower knowing I can help my little guy. As of today, he has gained weight back and he is super happy and playful. He seems to be on an upswing and we are praying we are now just doing rechecks every few months. I am so very grateful for this company for helping me continue to give my little guy a good quality of life and lots of love. He is a rescue and deserves to have many more years of good health and lots of love. THANK YOU PETS BEST!!!! I am forever grateful for your help!!
5

out of 5

POSTED: | BY: Micki H

My Tikaani Has Diabetes, It Is…

My Tikaani has diabetes, it is reassuring to know her checkups as well as her meds are covered and she can get the best quality care. She has had the diabetes 2 years now and is 12 years old and thriving well!
5

out of 5

POSTED: | BY: Melanie K

I Am So Appreciative For The Q…

I am so appreciative for the quick response and the helpful assistance I get when I call in. I have a serious situation with my pet which is heart breaking but Pets Best has certainly helped keep down some of the stress by fast payment and easy claims filing. THANK YOU!
5

out of 5

POSTED: | BY: Elisabetta M

You Are Incredibly Fast In Res…

You are incredibly fast in responding ! Once you rejected my claim but after explaining to you again my case you reimbursed me! Not only you are fast but you have very intelligent people Thank you
5

out of 5

POSTED: | BY: Alice G

My Experience Has Been Great T…

My experience has been great the claims get responded to quickly. Although it is costly for me on a set income my pet will always come first I would rather sacrifice in knowing my pet has insurance. I have been a member for a long time my pet is almost 12 years old and still very active she is a blessing to me. Thank you for your immediate response to my claims.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review