Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,049

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Peggy Baxter

You guys are the best

Thank you for your support. You have been ther with me through the difficult times and stayed to support me to the end. I am grateful for your service and have already recommended your buisness to a number of folks. Hopefully I love be back after my heart heals and I'm ready again.
5

out of 5

POSTED: | BY: Audrey

Easy to work with it

I just submit a claim and it was resolve quick, I got a email saying I will get a phone call, next day I got it, and the person who called me was very patient because It was hard for me to understand her because I am not good at English, worse when it is trough a phone call.
5

out of 5

POSTED: | BY: Adrienne

Best decision we made after adopting adult dog!

We adopted Chloe at 6 years old from a shelter and just a few months later she became deathly ill. Pets Best was the BEST decision we could have made. Filing the claim was easy online and payment was deposited right into our bank account one week later. We couldn't be happier with Pets Best. Whether you have a pup or an older dog, get this insurance. Fast, reliable, and helpful.
5

out of 5

POSTED: | BY: Rodgers

Very happy with process. It was very easy.

I purchased the insurance just in case. I didn't know I would need or use it. I had to submit a claim and was very pleased with the outcome. The process was easy and fast.
5

out of 5

POSTED: | BY: Sally Brecht

Excellent

I would not be without Pets Best insurance.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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