Pets Best | Pet Insurance Review

I have sent in two claims now and am very pleased with how quickly they process claims. They are extremely easy to work with. No grief here!

This insurance has covered my dog and cat 80% and I've saved lots of money and feel the customer care and claims people are very fair and friendly. I already had my sister sign up.

I just wanted to recognize you for once again providing great service and prompt payment of claims. I continue to be amazed at the ease of your claims process and the speed with which claims are paid. I have heard so many people complain about their pet insurance companies and I have to say that I have truly been delighted with Pets Best. I've been with you for four or five years now and I couldn't be happier with the rates or coverage. In a world where most products and services fall far short of delivering what is promised, you consistently exceed my expectations with every interaction. As part of the animal rescue community, I am often asked about pet insurance and I recommend you to everyone I know!!

I'll say what is near and dear to my heart - reimbursement. Yes and Pets Best Insurance is unbelievably fast. One day turn around. Amazing. They are very fair. The policies are one of the best, if not the best. I researched several and have been very happy with my choice.

I have covered three cats with Pets Best, starting in 2008. Each year since, I have submitted claims, and each time, my claim was settled fairly and quickly. I have never once had to argue with them to get my claim settled, and each time I have contacted them with questions, they have been extremely helpful.They saw one of my cat's through a hyperactive thyroid, intestinal lymphoma, and a number of smaller ailments. When he sadly succumbed to the lympoma last summer, the staff was so caring, and the card they sent was lovely. It has been such a comfort to me to know that I can provide my pets with the care they need without having to worry about the finances. I highly recommend Pets Best.