Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,685

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sally Brecht

Keeping old dog in the best of health

My 10 YO German Shepherd has on going health issues (e.g. pyoderma, hip displasia and low thyroid function)that require constant care (and sometimes expensive medications) to keep him comfortable and healthy. Pets Best is a valued ally in keeping my Gunnar a happy boy!
5

out of 5

POSTED: | BY: Sally Brecht

I tell complete strangers about Pets Best!

Pet's Best provided excellent service and quick reimbursement. I gladly pay the premiums because am always confident that I can afford the vet care my german shepherds need.
4

out of 5

POSTED: | BY: Vickie Swenson

Very Happy

Our pets mean so much to us and most of my dogs have not needed very many trips to the vet. However, when expensive vet bills come in, it is nice to be reimbursed quickly by an insurance company. I wish my health insurance was as efficient! Thank you for the heartfelt help and prompt attention!
4

out of 5

POSTED: | BY: Elaine

Premiums are expensive

I think the company does a good job and pays without too much hassle but their premium increases this year seem steep so I'm cancelling. A 3 year old dog went from $278.03 to $332.47 a year and a 1 year old dog went from $473.31 to $409.34 a year. Both have $200 deductibles & 10% co-pay plans. I will save the $68.64 a month for an emergency.
5

out of 5

POSTED: | BY: Kamy

The best

I had worked with other company in past, and always had issues on my claims, but this company never had any issues, they always paid on time with no issues. Thank you
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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