Pets Best | Pet Insurance Review

I've been with Pet's Best for approximately 4 years and have recommended this company to many friends. They're customer service staff have been terrific any time I contacted them, which is not often because I really didn't need to. They are quick with the service they provide and have never questioned any of my claims. They are true in their words.

We have had PB insurance for the last 8 years for our amazing Riley. When he got lymphoma this summer I knew we had the resources to treat this disease aggressively. this gave us options. His claims were processed within days. I only wish he would have responded better to the treatment, however, we did get 6 more months with a happy dog who was not in pain or suffered much until the last days. For this I am truly grateful to Pets Best.

Our precious pup was at the doctor for an ultrasound of his kidneys and was pleased to know that Pet's Best processed the claim the same day! They deliver what they promise with no hassles! They are the best!

I started with Pets Best 5 years ago when I got a new golden retriever puppy and have been happy with my experience with them. At that time I also had a 6 year old golden and had no problem insuring her too at what I thought was a very reasonable rate. A few people I know have had complaints with other insurance companies and I always tell them to look into Pets Best. My older golden is now getting treatment for spondylosis in her mid spine and the insurance has been covering 80% of her chiropractic appts for the last couple of years. I sleep better knowing I will be able to help my dogs as needed when they have a health crisis.

My 7 month old Italian Greyhound suffered sudden onset of extreme pain and high fever. My local rural vet did not have the diagnostic tools to figure out the problem. Thanks fo Pets Best Insurance I was able to take him to a specialty hospital and get the care he needed. He was diagnosed with meningitis and got the care he needed. There is no way I would have been able to afford the cost if it were not for Pets Best. It would have been a very different outcome for Niles. Pets Best responded to my claim immediately. I couldn't believe how easy it was. I kept thinking there should be more paperwork, more red tape, more of a fight to get reimbursed. Nope. Within a week 80% of the cost was deposited in my account. I highly recommend Pets Best. I will never be without pet insurance again.