Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,101

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Karen Nissim

So glad I got, Has been the best for me!

I got a german shepherd rescue 1 1/2 years ago. I never believed in pet insurance in the past. With this dog it seemed a must. I could not be happier with the policy and treatment I have received. They have paid for her foot injury, sensitive stomach problems and everything else I have encountered. I am thankful that Pets Best exist. It has been a true money saver! Thanks
5

out of 5

POSTED: | BY: Arline Bondanza

Good insurance.

One of the things I like about Pets Best Ins. is the quick response you get when you file a claim.
5

out of 5

POSTED: | BY: Jeff

Pets Best has been a big help during a trying year

We have had coverage on our 2 Shelties for a few years now. Last year, our older girl became very sick. Best Pets came through paying up the the Plan max which was very helpful given the money we have had to pay out. During her recovery, a second diagnosis was made. This time it was terminal cancer. Best Pets did their part again. Again paying up to the plan max for this new diagnosis. In total, Best Pets processed over a dozen claims, each one handled very timely. Gabby is still with us and although we paid out thousands in the past year, we would have paid more. It was very helpful to have this insurance to help mitigate the costs.
5

out of 5

POSTED: | BY: Denise Heelan

TRULY IS "THE BEST"

I decided to get Pet's Best based on reviews of the company. However, I decided I would save it for a TRUE emergency, choosing to pay for all other vet visits on my own for my two Bichons & 1 maltese. My middle Bichon recently did have a TRUE emergency and could have died. But the ER vets in Buffalo Grove saved him, diagnosed him, got him on the right track and Pets Best covered the majority of the bill, which helped me keep money in the bank for the additional costs now that he's a diabetic and would need regulating. I'm happy to report he's now my little "diabetic on the go" and thanks to Pets Best - I'll always have peace of mind during a TRUE emergency! They are worth EVERY penny I pay them quarterly! HUMAN insurance companies could learn a thing or two from this company!
4

out of 5

POSTED: | BY: Steve

Great Service

Very happy with this service. The rates are reasonable, and I was even able to cover an older dog. The claim forms are easy, and the refunds are quick and into your account electronically. Would definitely use them again.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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