Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,834

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Debra Baird

Thank goodness for Pets Best Insurance

Our 5 year old black lab mix was diagnosed with lymphoma in July of 2015. The treatments for this disease are very expensive and we are so thankful we have insurance coverage with Pets Best. The customer service is very good and our claims are handled quickly.
5

out of 5

POSTED: | BY: Debra Saunders

Beyond helpful!

Anytime I have called everyone has always been so polite and helpful. I am so thankful to them because I am able to keep my pets happy and healthy. If you can't afford the vet, don't get the pet BUT Pet's Best Ins sure makes it easier.
5

out of 5

POSTED: | BY: Tabitha

Satisfied Pet Mom

Pet's Best has been so helpful for me. I have a Lab, who thinks he is a truck! I have only submitted 2 claims so far, and they have been quick and painless. I wish human insurance was this easy! I have received payment in a timely fashion and am VERY satisfied with the service and attention I have received from Pet's Best! I would recommend this insurance to anyone that is looking to insure their animal.
5

out of 5

POSTED: | BY: Helene Foltis

Was Good Coverage

Pet Best has covered my dog's vet bills for 7 years. When she was diagnosed for a life threatening illness her bills were so high that without Pet Best insurance I would have had a hard time paying those bills. However, last year she reached the maximum amount that could be claimed for this illness. She has had smaller medical problems and with the Wellness coverage I am also able to have her yearly shots and tests covered. I am having to drop her coverage now because the amount I pay each month is much more then I will be reimbursed for the coverage she is still covered for. I do recommend this coverage as claims are reviewed and paid quickly.
5

out of 5

POSTED: | BY: Diana Tsang

The Best for Your Pets

Pets Best Insurance is a must-haves for your beloved pets. They are very professional, the claim process is straigh-forward, and the payment is prompt. I have been with them for many years, and have been extremely happy with the service. I recently lost one of my dogs, and they even called to offer their condolences. I was touch.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review