Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,049

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Diana Reynolds

Pets Best cares!

Pets Best cares enough to support us (the parents of the pets)to have the Vet see our pets and then we receive help in the form of a check from the Insurance Company. Our pet receives better care when we all work together for the good of our pet.
5

out of 5

POSTED: | BY: Krystie Souza

PetsBest makes it so easy

We have 2 English Bulldogs that have Pets Best & so far so good. Very easy to use. Great explanations & quick service.
5

out of 5

POSTED: | BY: Chris Hoffmann

Greatful

My Min Pin had a Blockage and needed surgery . Pets Best handled the claim very fast and reimbursed me within a week . So Thankful again .
5

out of 5

POSTED: | BY: Annelie Weber

Pets' Best is truly the Best

I have nothing but the best experience in chosing Pets Best for our two "rescued" Great Danes. The coverage is excellent so is the process for executing my claims. I hate filling out forms and Pets Best is always willing to help me out. Thank you Pets Best. I truly appreciate the ease for making claims and the expedient way you follow up and execute my claims. Claims advisers are friendly, courteous and so helpful. As I said, Pets Best is the best.
5

out of 5

POSTED: | BY: Jack

Thank you!

I was very thankful I had insurance when my cat passed away. I was able to do a variety of procedures to try to help him survive, but he was too sick. Without the insurance I would not have been able to do all I could have and I would have felt like I failed him. Pets Smart helped me with my claim very quickly and it was a peace of mind after it went through. Thank you!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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