Pets Best | Pet Insurance Review

Pets Best Insurance only covers $25 a year on flea/tick/heartworm meds. Twenty five dollars will not cover one month of any of those meds so then if your pet gets heartworms (something that should and could be prevented) you will not cover the treatment. I already been through this cause my dog come down with Ehrlichiosis (a tick borne virus) and you wouldn't cover the treatment for his recovery when I am paying you to help cover flea/tick repellent to keep from this happening and you do not. I pay dearly for pet insurance and I can't see where I am saving very much on preventative measures. I can put that money aside each month in my safe and use it towards my pets health needs and come out better off.

We purchased this insurance for our Morkie who was six years old a and our concern was that she possibly had esophagus problems. She fortunately did not have this problem, but unfortunately while being playful and running in the yard, she ruptured her cruciate ligament. We submitted a bill for close to $4,000 and were reimbursed appropriately within two weeks. Very happy with their service. Very prompt and courteous.

Despite the time it took (just shy of 3 weeks) to get the reimbursement, I am so impressed with PetsBest Insurance! It is so comforting knowing the bill I paid up front wasn't near the amount I'd end up paying in the end. They stand by their word. They covered everything after the deductible and my percentage had been met. The bill was 461 and I received 316 back. I am so grateful there are honest companies out there willing to help me with my unhealthy little one. I give this company 5 stars!!

We have been using Pets Best for the last 5 years and are generally very happy with their program and customer service. However, because the cost of the policy has skyrocketed over the last 2 years, we are now questioning the cost/benefit of the program and will begin to look into other insurance programs.

We just had to put our dog CJ down two weeks ago and felt we should thank Pets Best for their six+ years of coverage. Your device reps are terrific and have consistently shown concern for our pet's health. Your prompt response to our claims was without equal, and led me to ask if we could be insured on his plan. We are looking to rescue another dog (or two) and plan to consider no other insurer than Pets Best. Again, many thanks.