Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,685

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kim A

Thank you PetsBest

Have been with PetsBest since late 2012 for my Cocker Spaniel. They are fast with processing of their claims, and reimbursements if applicable, depending on your deductible(s). I highly recommend PetsBest Insurance for your furry kids/friends.
5

out of 5

POSTED: | BY: Patsy Castillo

Pets Best Staff was very helpful

My family and I would like to express our appreciation to Pets Best for handling our claims in such a timely fashion.Our beloved pet, Bambi Lyn, passed away and the grief was over-whelming, but the Pet’s Best Staff helped us through the process of filing the claims, reimbursed us as promised and relieved us of so much stress. We would gladly tell anyone interested, to pick Pets Best for their pet insurance.
5

out of 5

POSTED: | BY: Marcia Davis

The best coverage ever!

I am so glad I got pet insurance when I got my puppy. It covers all things a dog needs, Worth every bit of the monthly premium and more!
5

out of 5

POSTED: | BY: Bk

Thank you!

Pets Best offers something that other pet insurances do not. They offer insurance for the older pet! The reason this was importan to us is because we are a middle age couple, about 50 years in age, when we adopted a middle aged dog, named Zeus, from a shelter. What we did not know is that Zeus had been neglected and had a host of health problems that required treatment that we quickly realized we could not afford. Upon further research, Pets Best was the ONLY pet insurance that would take Zeus. Because of Pets Best, we could offord a happy healthy life to give to Zeus. Pets Best offered affordable care that made Zeus happy, which made us happy! Even if we adopt a young pet, we would go back to Pets Best, because they were willing to take on Zeus, whom we love! Because of Pets Best policy, we are and will be loyal customers!
5

out of 5

POSTED: | BY: Dana

Great Insurance

It's such a relief when your pet gets sick to know that your insurance will help you cover some of the cost. Every year that we have had Pets Best it has more than paid for itself. Our Zoe could get into some trouble (drinking random water, ripped dew claw) and every time they reimbursed us exactly as expected. They only charged one deductible for multiple visits to treat an ongoing issue.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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