Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,845

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Rod

Pets Best is the Best!

My dog developed an eye infection while at a kennel. Pets Best promptly paid the claim.
5

out of 5

POSTED: | BY: Catherine

great communication, great coverage...so professio

My little Abby broke her femur..pets best covered 2,800.00 of my 3,200.00 bill! I received a check within two weeks after the break! So professional and thorough. My vet recommendedicated this insurance..so grateful..don't hesitate..worth every penny!
5

out of 5

POSTED: | BY: Carolyn Crocker

most recent claim ( bloodwork/ meds)

Just 1 question-- Is the deductible based decided on nature of claim, ie. If claims are not related does the deductible start over? Other than not completely understanding recent claim my experience with Pets Best is great
5

out of 5

POSTED: | BY: Sally Brecht

I would not be without Pets Best coverage!

Pets Best pays promptly according to my plan (unlike other insurance companies who, in my experience, did not). I am confident that I can afford the vet care my dogs need. I would not be without Pets Best coverage and recommend it to everyone I know as well as complete strangers. I don't care what the premiums are, I want the peace of mind that I will not have to put down my dogs because I cannot afford the needed treatment.
5

out of 5

POSTED: | BY: Diane Garcia

Great Experience

Have had Pets Best insurance for 9 years for 2 dogs and never had to use it until now. Having insurance helped ease my mind when we had to go to emergency vet and they started doing many tests. So easy to file claims and receive payment. Very happy with this company.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review