Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,049

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: AnniMaude Heafner

Customer Service 5*****star

My pet Blu Bullion has had some health issues and Pets Best has stood by her the whole way. My Vet is so impressed by thereCoverages and quick response to Blu he wants all of his clients to know Pets Best is available. Penny is a customer service agent and was the most kind and caring guiding me in claim form issue. Blu is thriving thanks to Pets Best.
5

out of 5

POSTED: | BY: Linda Smith

Claim..

Just want to say it took a couple times to get the claim delivered by fax but after that things went smoothly. I had a different company before so I just needed to adjust! I had taken Molly to the vet to check her eye as she was wiping it many times. The vet took care of her issue and the insurance backed their claims up by quickly reviewing and following through. I had requested that they confirmed faxed paperwork and that was done quickly. I feel they have done a good job!
5

out of 5

POSTED: | BY: Sandra

So glad we got it!!!

Charges were over $2,000 & they are still coming. Thankful we decided to get pet insurance! We are retired. Without it we would have had to amputate our 6 month puppy's leg. Only a few vets do the surgery he needed and it is very expensive. I would recommend Pet Best insurance to anyone who cares about their pet and their wallet. So worth the monthly charge.
5

out of 5

POSTED: | BY: Marcy Smith

Must have for pet owners !

Fabulous insurance; you get to set your deductible and claims are filed so easily and very promptly processed. Great piece of mind to have this insurance for whatever may come up with my 3 wonderful dogs.
5

out of 5

POSTED: | BY: Jim K

Pets Best is awesome!

Buddy became diabetic last August and Pets Best has been there with us through it all. I cannot say enough good about Pets Best.
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review