5
out of 5
POSTED: | BY: Cg
Easy!
So thanful that when my dog is sick I don't have to worry about her insurance! I have never had a single problem with any of our claims, has been awesome!
4.3
out of 5
Number of reviews 12,821
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Suzanne
Awesome service and easy process
Submitting my claim was easy and all documentation was handled online. I was able to check status at anytime and received an update as to where the claim stood. Even with needing medical records the claim was paid out without any hassle in less than 2 weeks. So glad that I have this insurance and have recommended it to all of my friends with fur babies. Thank you for making it easy to take care of my pets without worry.
5
out of 5
POSTED: | BY: laura Borsecnik
Thank goodness for you!
I just got my claim reimbursement form and the amount you paid out, which was great. I have been worried sick about my dog and my finances for days and am practically crying I am so happy that this is taken care of. My dog means the world to me and I think I would give up almost everything to make sure she is taken care of. Thanks for being there. I also got a call recently from a service person when I questioned my policy and she was the best!
1
out of 5
POSTED: | BY: Maureen
Don't waste your money....REALLY DON"T
I have had my policy for years. I have paid through the nose for coverage for my dog. She had a few minor problems and every time I submitted a claim it was denied because of my 250.00 PER INCIDENT copay! I just took her to the vet for a teeth cleaning where she had two teeth pulled. Now I have her teeth cleaned every two years. First I received an email stating that they had to see her medical records before settling the claim. Well they paid 100.00 of the 560.00 bill. They split the bill in two and paid 100.00 for some of the things but the rest they said WAS DENIED because of periodontal disease and THAT is not covered under her 66.00 a month policy! OH and while waiting to receive payment I received a policy renewal letter stating my monthly cost would not be 90.00!!!!!! Unless your dog is hit by a car or something MAJOR happens this is not worth it. I would rather take my chances and use a credit card to pay for her bills then WASTE thousands over time and each time you submit a claim it is either denied or you get a very small payment. NEVER AGAIN
5
out of 5
POSTED: | BY: Tammy Y
good service
reasonAble premiums and fast turn around. word.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.