Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,129

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Linda Potash

The BEST Pet Insurance

I am so thankful that I have Pets Best Insurance. They are so easy to deal with and it is a relief to know that when my Oliver gets sick that Pets Best is here to help cover my expenses. It is also super easy to file a claim.
5

out of 5

POSTED: | BY: Thea C

The Claim Process Is Easily Co…

The claim process is easily completed online. Response to submitted claims is prompt. I also like the direct deposit.
5

out of 5

POSTED: | BY: Barb P

Petsbest Has Always Been Very …

PetsBest has always been very prompt, responsive and easy to deal with regarding claims. Customer Service is always highly responsive and helpful. Very good company
5

out of 5

POSTED: | BY: Pamela M

My 11 Year Old Terrier Fractur…

My 11 year old Terrier fractured several teeth chewing on bones. I took her to a veterinary dentist (specialist) rather than regular GP because of her age. He safely extracted the two broken teeth and also found another broken tooth that I had forgotten about, it happened several years ago when she was hit by a car. He took that one out too. I had the specialty hospital file the claim and the payment went directly to them . PetsBest paid everything I could have expected on a $2800 claim, leaving me with the deductible, copay and office visit charge -- all fees that I had chosen to be my responsibility when choosing my plan. Payment was swift and painless. I recommend pet insurance to all pet owners; I wouldnt be without it."
5

out of 5

POSTED: | BY: Hilary H

Pets Best Was On Top Of It The…

Pets best was on top of it the whole way through. This is my second claim and both times I submitted with ease and even great customer service when needed. You guys rock!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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