Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,042

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Caroline Tobin

Pets Best should be called Pets Best Insurance

Our 10 year old Mastiff female has been suffering with chronic kidney disease this year. Being able to afford her medical care has been a comfort. Our 3 year old Rhodesian Ridgeback has just been diagnosed with idiopathic epilepsy and having insurance has allowed me to give him the medical care he needs. Claims are easy to file (even without the computer) and reimbursement arrives in time to pay the credit card bills. I have used a number of different insurance carriers over the years, but Pets Best has really lived up to their name.
5

out of 5

POSTED: | BY: Carolyn

Able to save my dogs' lives without second thought

My 10 1/2 year old German Shepherd, a retired Champion, was fine at 6pm, relaxing in his crate after he ate. At 7:20pm he started squeaking. When I checked on him, I realized he was bloating. Time is of the essence, as you have a 1-3 hour window to get them to the Vet for medical intervention to save their life. I was able to rush him to the ER and they saved his life with surgery. It is so comforting to know PetsBest is there for me, once again, to help save my dog's life. It seems that these life saving surgeries tend to cost $3500 to $5,000.I have had PetsBest since 2009. I have all of my cats and dogs covered with them. It is a great benefit and peace of mind knowing I can count on them. Very fair, very prompt.
5

out of 5

POSTED: | BY: Gloria Hunt

Love Pets Best

My dog Livy has eye problem and needed prescribed eye drops. Pets Best covers the prescribed drops and the refills. Very easy to file claim online.
5

out of 5

POSTED: | BY: Sheila Burch

Great service!

Having Pet's Best Insurance gives me peace of mind knowing that I have help available should we have an emergency.
5

out of 5

POSTED: | BY: Bob M

well done,, thank you

excellent
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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