Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,103

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Paolo

Be ready to pay more for what you received

Be ready to pay lot more. The reimbursement is not worth it. I will cancel this once I receive my poor reimbursement check
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2

out of 5

POSTED: | BY: Solo Traveler

Not very much of a reimbursement for…

Not very much of a reimbursement for the amount that I pay a monthly basis. And quite a delay in getting payments.
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5

out of 5

POSTED: | BY: Pat

Very good experience

I was hesitant about pet insurance, but when I went through thousands for my old guy, I put insurance on the younger two cats. I researched ALOT and chose PetsBest. So far I've put in claims twice and each one was taken care of without any issues. I'm pleasantly surprised!
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1

out of 5

POSTED: | BY: Janette Davies

Cancel, not here to take care of you or your pet.

I work in healthcare. A deformity that the animal was born with should NEVER be considered pre-existing. We rescued my dog and didn’t know what was wrong with him, we were told it was a broken bone that healed wrong initially, but because we had diagnostic tests done now it’s considered preexisting even though it is a VERY common deformity. It’s said that this claim was denied, it shows you are not in it to take care of your customers. I’ll be cancelling my policy as it’s obvious that you’re not in it to take care of members.
5

out of 5

POSTED: | BY: David Leech

Consistently courteous and professional…

Consistently courteous and professional assistance.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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