Pets Best | Pet Insurance Review

I would take a Veterinary care on our pets over a physicians care on me. The same comfort goes to Pets Best Insurance. Knowing the deductions and copays each year helps in understanding the result in the claim. Best part is the speedy deposit to an account readily, so I can pay the credit card charge for the vet visit. That helps.

I adopted Cotton after she was rescued from a puppy mill. Her exact age was never known, but I had a feeling that she might eventually have some health issues so I decided to get pet insurance. Cotton was fine the first couple of years, but later developed several issues. She was finally diagnosed with Diabetes Insipidus, had spinal issues, and, at one point, had pancreatitis and was hospitalized for a week. My vet believed that she was probably several years older than initially thought. After spending 5 loving years with me, in April, 2016, her back legs suddenly became paralyzed. Cotton spent three days in specialized vet services until I brought her home. Her little body finally gave out and she was sent across the Rainbow Bridge. I could never have afforded her extensive care without the support of Pets Best. Thank you so very much.

Our dog has had bad luck this spring and had to go to vet 3 different times for 3 different problems in past few months. The last being a copperhead snake bite which required a night in the hospital. Pets Best paid each claim quickly without issue!

Pets Best is THE insurance to get for your pet! We have had a policy since our girl was a year old. Processing claims is so easy...just fill in the form, attach your bills, and hit send. In less than a week the claim is processed and your reimbursement directly deposited. We worry enough about our babies when they're ill or have an accident. It's comforting to know we don't need to worry about recovering medical bills. They cover breed specific issues not usually covered by other companies. And they are always friendly, knowledgable and compassionate when you need to call for info.

I took my dog in because she was dehydrated and not eating or drinking. I submitted the invoice on Tuesday and got an email Thursday letting me know my claim had been processed and I would be getting reimbursed. This was much faster than the first time I submitted a claim, which took nearly three weeks to process. However, Pets Best was very responsive and the customer service folks did a good job explaining why it was taking so long. The claims process is also very easy.