Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sandie Young

Covered way more than I thought they would!

Our 16mo old pup had surgey for angular limb deformity and Pets Best has covered so much more than we had expeted, including physical therapy! Very happy we chose this company!
5

out of 5

POSTED: | BY: Maria Hernandez

excelent

I am very happy with pets best. I don't have to worry about takeing my dog to the vet. There service ia really fast. They don't have you waiting to see if they'll help you or not.Excelent insurance will not trade if for another one.
5

out of 5

POSTED: | BY: Angie Zapata

Satisfied

This is my second claim and I am very pleased with your customer service. You are very responsive and process a claim, question in a more then timely manner.
5

out of 5

POSTED: | BY: Nita

Pet's Best really is the best!

I cannot begin to say how grateful I am that we have Pet's Best Insurance! We had never had pet insurance before and even though we had always had many pets over the years the vet bills had never been excessive--until my last beloved dog, a Boxer, developed cancer. The vet bills for that were absolutely horrendous--and it was all out of pocket : ( Around the same time my last dog was sick my former neighbors three beloved dogs all got sick (different conditions) at the same time. He did not have pet health insurance either and he ended up losing his home because of the staggeringly huge vet bills. He could not pay his mortgage and all the vet bills too and he choose to try to save his beloved dogs. Sadly his dogs all ended up dying anyway. After my former neighbor got back on his feet and was in a position to have pets again he told me that this time he would get pet insurance. When we got our current dog, a Boxer/Afghan Hound mix, I too was worried about the possibility of unforeseen vet expenses because of what had happened with my last one and what had happened to our former neighbor so I called him to ask what insurance he had gotten for his new dogs and he told me that he had researched and compared all the companies very carefully and that he had gotten Pets Best because it really was the very best one. So we bought a Pets Best policy for our current dog. Since he was young and healthy and we took such excellent care of him the policy was more for our own peace of mind. We didn't think we would ever have to use it for many years to come. Were we ever wrong! Not long after buying the policy our dog started developing all sorts of different health conditions--countless tumors/lumps/growths with all sorts of different causes which have required countless biopsy's and surgeries, countless different infections with countless rounds of antibiotics and antifungals, an intestinal obstruction from swallowing a foreign object, uveitis which required medications, allergies and immune problems, glaucoma which requires ongoing eye medications, pancreatic enzyme deficiency which now requires ongoing enzyme supplementation, and that is only a partial list--there have been so many things that have gone wrong with him that I cannot even remember them all. And often as soon as he got out of his e-collar following recovery from one surgery he would have new tumors/lumps/growths and back in for another surgery he would have to go. Our family has ha
5

out of 5

POSTED: | BY: Marion Casserly

Very happy with Pets Best!

Pets Best is a great insurance company.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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