Pets Best | Pet Insurance Review

Pets Best first of all will find every reason to deny your claim. The hassle of appealing just to try to get them to pay out claims is unfathomable. Once you begin coverage with this insurer they then switch your coverage to another underwriters which makes your premium go up because of your senior pet. If you have senior pets beware! Pets Best will switch underwriters on you claiming it is due to increase/rising costs for veterinary care which is not true in our area. They will find every reason to deny your claim and you will have to fight to try to get something covered by Pets Best

This is an awful insurance policy. They do NOT cover claims. I submitted something after the standard 14 day waiting period and it was flatly declined as they decided that my pet had this condition in the past. This is despite their research into the history of my pet. Very disappointed in their treatment, service and the manner in which they process claims. You will never get money from this company. Don't buy it.

I forgot to sign my claim form and had to resubmit, yet my claim was paid within the same amount of time as usual. Thank you so much!!!! 🐶

We just recently signed up the Pets Best Coverage. We were away in Europe when our dog Riley got sick. Our dogwalker was watching him and took him in for treatment. It turned out to be something he ate and he was better in a few days. We submitted the claim and Pets Best reviewed and paid within a week. I called them twice to make sure we submitted all the paperwork and they were helpful and friendly. Would highly recommend this service.

I am so thankful that I purchased this insurance. My 2 year old male husky somehow twisted, fell, and or tripped in our back yard one evening. We ended up taking him to the 24 vet on a Sunday with a swollen front paw. He was put on "bed rest" and given some medicine for 2 weeks. Unfortunately his leg remained swollen, so after follow up with his regular vet he was referred to a specialist for a bone fracture and a ligament issue. He ended up having to have surgery to repair the injury. So far we are up to $4,800 in vet bills, thank God I have this insurance. The insurance has paid his bills (less our portion) without issue and very timely. It is so refreshing to have a company actually perform as promised. Every single person I have spoken to at the company in the 2 years we have had the insurance has been excellent. THANK YOU!!!