Pets Best | Pet Insurance Review

I was so glad that in under five minutes, while in the exam room at the vet, I was able to find out exactly what Pets Best would and wouldn't cover. We knew exactly what to expect before we had to file any claims so we weren't disappointed later. The customer service rep was friendly and helpful, and offered information about the Wellness Plan and how to add another authorizer on our account. Thank you Pets Best Insurance!

Our 10 year old Great Dane Pharoah taken into the vet with an obstruction we thought and unfortunately found out that his intestine had twisted - because of the concern we were referred to the emergency clinic here in Spokane where he was euthanized after being on the operating table to remove the obstruction and the vet made the discovery and stated there was no recovery for his condition - I called and spoke to Jayne about our claims since their were several facilities used and how they would be handled. She was very informative and concerned and empathetic - Thank you so much! Also the claims were processed in an incredibly quick pace! I could not be happier since the cost of this right after the Christmas holiday was unexpected.

I signed up for direct deposit on 4/26/13 and my money was in my account by 5/1/13!!! Pet's Best Insurance is AMAZING!!! Thank you!

Several years ago, I used another insurance company. They were paying less and less. Pets Best Insurance has been brilliant! Very clear and exceptionally easy to understand. I filed the most recent claim for my dog's surgery on Jan. 7, and it was DONE by Jan. 10. With direct deposit for my reimbursements, the funds came more quickly than I could imagine. Thank you Pets Best Insurance!

We live out in the boonies, and, after spending over $2000 in the past year for things like porcupine quills, stitches from barbed wire, and a javelina attack, we decided to purchase accident insurance for our two rambunctious dogs. Just two months later, Tex, our Cattle Dog mix, got cut up yet again, requiring staples and a drain. We were traveling and I didn't have any of our info with us, but the Pets Best rep I talked to on the phone was very helpful, found our account, and emailed us a claim form. We submitted it by mail, and less than a week later, got an email saying it had been paid in full.The claim amount came to just about what Tex's premium cost, so we feel like we are now ahead of the game.