Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,103

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Ngoc Nguyen

Easy and helpful

It's easy to upload a claim and though it takes awhile for the reimbursement at times. It's a great insurance and I am glad I have it since recent one of my dogs got diagnosed with diabetes. It's helps having help pay the funds for all his vet bills.
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3

out of 5

POSTED: | BY: Anita Percy

Claims are frustrating and regularly…

Claims are frustrating and regularly get rejected. Multiple images loaded but only one makes it through to the claim reviewer triggering a rejection. Flea and tic protection is covered but the claim is rejected stating that it is not.
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3

out of 5

POSTED: | BY: Carolyn Spaggiari

The coverage is good but it takes…

The coverage is good but it takes nearly a whole month to pay out a simple take home prescription claim!!!
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1

out of 5

POSTED: | BY: TD

Terrible insurance

Brand new baby puppy. I got him insured the day we picked him up. On his first vaccine visit they found an issue with his teeth a week later. Insurance promptly called it pre existing and excluded care for his congenital condition. 8 weeks old, insured immediately. Bunch of thieves and robbers stealing your cash and screwing you over.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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