Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,049

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Robert G

Thanks Again For The Excellent…

thanks again for the excellent service
5

out of 5

POSTED: | BY: Pamela Mueller

Paid dental claim no questions asked

My 11 year old terrier fractured her teeth chewing on bones. I took her to an expensive specialist because of her age. Because the problem was due to trauma not periodonal disease, it was fully covered, other than what I knew I would pay (deductible, copay) -- over $2000 covered. No problems, payment went right to the vet.
5

out of 5

POSTED: | BY: Linda Potash

The BEST Pet Insurance

I am so thankful that I have Pets Best Insurance. They are so easy to deal with and it is a relief to know that when my Oliver gets sick that Pets Best is here to help cover my expenses. It is also super easy to file a claim.
5

out of 5

POSTED: | BY: Thea C

The Claim Process Is Easily Co…

The claim process is easily completed online. Response to submitted claims is prompt. I also like the direct deposit.
5

out of 5

POSTED: | BY: Barb P

Petsbest Has Always Been Very …

PetsBest has always been very prompt, responsive and easy to deal with regarding claims. Customer Service is always highly responsive and helpful. Very good company

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review