Pets Best | Pet Insurance Review

When I had VPI, it seemed that very little was considered "allowable"! Then, they had a deductible for every condition, every year. That is $50 here and $50 there, so you never got anything back. Then they'd change the policy, to top that off. Their annual prices are astronomical! I am so glad that I made the decision to go with Pet's Best. It took me months to decide, but let me tell you.... don't wast your time and money. Just try Pet's Best. I'm not sure how long it took to handle the claim. Max 1-2 wks, but it may have been 1 wk or less, which is what I'm putting!!

Don't really have a claims story, but I'd like to say that I LOVE this company(!) and I recommend it to every pet owner I know!!!

We recently just got an Irish Setter puppy so we were new to the pet insurance stuff. After what I thought was months of thorough reviewing I decided Pet's Best was the best choice out there. PLEASE TAKE THIS INTO CONSIDERATION: Our 6 month old pup just got diagnosed with one of the rarest heart defects a dog could ever get. No worries, I thought, I have pet insurance. Nope. Pet's Best DOES NOT cover any congenital issues. Please make sure to get an insurance plan that covers congenital problems. Trust me, we never thought our puppy could have anything wrong, especially since Irish Setters rarely have health problems. We just got dealt a really really crappy hand. Now we will be dealing with an $8,000-$10,000 bill, if open heart surgery can even be done. So please take my advice and pay the extra money for congenital coverage from another company.

For the past 4 years I have always submitted my claims via mail, then waited up to 10 days for my check. This time I decided to file my claim electronically, and I was quite surprised at how "user friendly" your process is. I also signed up for electronic transfer directly into my bank account. Now instead of a week to 10 days, I received my refund within 48-72 hours.

I had just purchased peta best insurance and two weeks later my 5 year old dog got a laceration while at doggie day care. I had absolutely no issues with filing the claim, in fact it was super easy. Within about seven days I had the money in my bank! When I called to check on the claim they asked how Aries (my dog) was doing. Every time I have spoken with them they have been completely professional, caring and polite. I am sure if someone has had a negative experience it is because they did not do something proper or they are trying to get something paid for that is obviously not covered. Anyways, just wanted to say how greatful I to have my pups covered. I know that their health will be well taken care of! Thanks!