Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,049

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jennifer R

The Process To File A Claim Is…

The process to file a claim is straight forward and Pets Best is very responsive, acknowledging the claim and providing ongoing status. Have had nothing but good experience with Pets Best and would not be without it as long as we have pets! Have been passing along this advice to several friends and family members who have pets, yet have no insurance.
5

out of 5

POSTED: | BY: Kim White

Best Insurance Company out there!

I have had Pets Best Insurance on Miley since she was a puppy. She has had quite a few visits to the vet and her insurance has been a life saver for me. I never worry about how I am going to pay for her vet bill. Pets Best customer service is great and claims are always processed quickly.
5

out of 5

POSTED: | BY: Debbie G

My Rufus Is A Rescue When He W…

My Rufus is a rescue when he was a puppy. He is now 5 and I was glad to find Pets Best Ins. because not knowing his background I feel better having ins. Having major medical problems with 2 previous purebreds when they turned 10 is also one of the reasons I took out insurance. We have no idea what combination of breeds Rufus is but we love him!"
5

out of 5

POSTED: | BY: Robert G

Thanks Again For The Excellent…

thanks again for the excellent service
5

out of 5

POSTED: | BY: Pamela Mueller

Paid dental claim no questions asked

My 11 year old terrier fractured her teeth chewing on bones. I took her to an expensive specialist because of her age. Because the problem was due to trauma not periodonal disease, it was fully covered, other than what I knew I would pay (deductible, copay) -- over $2000 covered. No problems, payment went right to the vet.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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