Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,129

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ivo Bakker

Fast and efficient

Claims are handled quickly and efficiently, everything can be taken care of online. Coverage is clear - deductibles and co payments are reasonable considering the monthly fee. Very helpful customer service by phone, if needed.
5

out of 5

POSTED: | BY: Jeff L

We Have Been With Your Company…

We have been with your company for years. You have never let us down even when our pup was diagnosed with cancer. We thank you so much for everything you guys do. When that day comes and our dear pup crosses the rainbow we plan to send you a collage of his life and how wonderful you have made it. Thank you.
5

out of 5

POSTED: | BY: Lin F

This Time In This Claim I Mail…

This time in this claim I mailed (US Priority) the entire packet from the emergency hospital. This seems to be the best way to file a claim so all information is transferred.
5

out of 5

POSTED: | BY: Kristin L

ItS So Easy To Submit Claims …"

Its so easy to submit claims and the reimbursements are fast! I have recommended Pets Best to so many people! "
5

out of 5

POSTED: | BY: Stephen R

Thank You So Much For The Quic…

Thank you so much for the quick response. I am very satisfied with Pets Best and tell everyone I know that they should consider Pets Best for their pets.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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