Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,462

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lana R

Our Pointer Was Attacked On Th…

Our pointer was attacked on the neck by a neighbor dog, it tore through to the tissue, requiring sedation and stitches. Of course it happened after regular vet hours. What a relief to know that I could rush him to the emergency vet to get him the best care he needed and that I would have some financial help from his insurance. Always makes tough situations easier. thanks SO much Pets Best. Our sweet Gunner is on the mend!
5

out of 5

POSTED: | BY: Regina F

My Fur Baby Needed To Go To Th…

My fur baby needed to go to the vets to have an operation. Filing the claim was very easy, and the insurance company was very prompt in responding with payment. It was a matter of couple of days. Very pleased. Thank you.
5

out of 5

POSTED: | BY: Dennis M

I Have A Sphynx Cat (Bailey). …

I have a Sphynx Cat (Bailey). When I decided on Pet Insurance, I decided on Pets Best after a lot of research. It has turned out to be one of the best decisions ever.. Our Bailey had a couple little coughing like episodes, seemed weird, as havnt seen him do that, so took him to the Vet. Vet needed to do Xrays, Found out he got pheumonia. Who in the world would have figured that can happen .. Office Visit, Xrays, Shot, and take home medicine, over $350 . Got home, logged on to PetsBest, attached picture of Vet bill/payment .. Got a email response of Claim received & processing, and not even 5 days later I believe it was, Pets Best paid the Claim and deposited into my checking account.. I wish my personal heath insurance was as expedient and responsive.. Never had pet insurance before covering Bailey with Pets Best, and you better believe, I will never be without it.. Thank you for being someone we can count on Pets Best..
5

out of 5

POSTED: | BY: Janis U

This Was My First Experience W…

This was my first experience with pet insurance and I was very impressed with how quickly my claim was processed and the amount reimbursed! Thank you.
5

out of 5

POSTED: | BY: Augusto P

Thanks …

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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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