Pets Best | Pet Insurance Review

Our baby has a variety of medical issues (Diabetes, Pancreatitis to name a few)and Pets Best has helped me every step of the way. This past claim was for routine check up and heart worm testing but most of our claims are for more extensive trips to the vet. I submit by mail and within a few days I am notified by e-mail of the status of my claim and I then receive a check shortly after that in the mail. I appreciate that I can talk directly to customer service when I call and not an automated system. Love you guys!!

Hands down this was the most cupreous and professional handling of a claim I have experienced in quite a long time. I will be using Pet's Best for the future for my next puppy.Thank You!

I am so pleased with all aspects of Pets Best Insurance. On all fronts I have been so pleased. Claims are quick, reps. Very nice and helpful. Unfortunately my dog has had issues and this insurance has offset the costs A Lot ! P.S Five years ago when my dog was a pup I asked the vet. To recommend an insurance as I didn't have the time to read through all the others. Am I glad I went with Pets Best. Honestly I could not be more pleased!

I was not sure what to expect when I enrolled both of my dogs with Pet insurance. I was told by a family member that Pets Best was the agency to go with. They were fast, efficient, personable, and got your claims processed in a timely manner. What a surprise! It was stressful enough to take my dog to the vet for an accidental illness but to work with a company that is so efficient and gets the job done was a breath of fresh air. I received an email the very next day of faxing my claim which noted that my claim was being processed and that a refund would be issued in 10 days. However, this claim took less than a week to process and my refund is on the way in 5-7 days. I would recommend signing up for direct deposit which I will do. Pets Best is amazing and they get the job done. I would recommend this company to anyone who is looking for Pet insurance. I am greatly satisfied with the service!

Took my cat Andy to the emergency vets, and they did many tests on him and kept him overnight to due a utrasound the next day. They found that he had pancreatitis. Of course, the bill was high, but i kept saying in the back of my mind, thank God, I had insurance. I filed a claim and in 4 days the claim was accepted. Never in my life had I had such a pleasant experience with a insurance company. Thank you for the fast service in this time of worrying about the health of my baby. I will be telling all my friends and family about this wonderful company