Pets Best | Pet Insurance Review

I have a 13 month old Yorkie with digestive issues. I have submitted several claims to Pets Best, and they have paid each and every claim without questions. They are the best pet insurance!

We have paid hundreds of dollars every month for our three cats for years and years. The price just keeps going up. Yet every time we make a claim some part of it is denied for some small print reason. This is a scam that has cost us thousands. I am beyond mad, I'm saddened by the pure greed and hate that would make me choose whether or not my beloved pets "deserve" care becuase the insuance company I thought would take care of them is cutting corners everywhere possible. Pets Best was supposed to make caring for my animal easier. Instead They've only brought frustration and grief. Pets Best is a scam. I'll be instead putting my exorbidantly high premium into a separate bank account each month and become my OWN pet insurance. If only I could get back what I already paid in good faith for a bad serivce.

Had a late night emergency with a follow up appointment the next day with our vet. Easy to file the claim. They notified me that they needed further information from both places due to the invoices not having enough information on the diagnosis. It took about 6 weeks to get my payment from them which I feel is not unreasonable. Highly recommend if you have a high energy working line breed. The cost of this one claimed covered the cost of his and his sisters yearly premium for this year.

Waiting 12 weeks for a wellness claim that was reduced by a 1/4 for services considered not covered. When all that the vet provided was basic routine shots and check up.

Really fast turn around time and it’s saved us so much money!