Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,101

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lorrie

UTI covered

Pets Best covered most of the charge I received from my dog's UTI. It was made easy by scanning and sending. Direct deposit also makes it easy to receive payment.
5

out of 5

POSTED: | BY: CR

Can't Imagine Going Without

I took my cat to the vet because she was throwing up daily. Never did I imagine the diagnosis would be cancer, and she'd be gone less than 3 weeks later. Thankfully she had the feline illness plan from Pets Best and I was able to get her the best care and explore all our treatment options without worrying about running up a huge credit card bill. When she passed, private cremation was even covered, and that meant a lot to me.
5

out of 5

POSTED: | BY: Jan Cookson

This IS the BEST pet insurance.

I have had other pet insurance, but will now only use Pets Best. Our dog has allergies and we see specialists along with our regular vet. There has never been an issue with the number of visits. Payment is easy at 90% for our policy. None of the reasonable and customary stuff. Filing a claim is so fast and easy. I use the on line service. Payment is also fast and easy. I have told all my pet owner friends about Pets Best. When your pet is ill your do not want to worry about what is covered, filing a claim and when will you be paid. The representatives I have spoken with are so knowledgeable and understanding.
5

out of 5

POSTED: | BY: theboot

best insurance, hands down

I make my living analyzing and marketing health insurance options for my clients. When choosing pet insurance years ago, I applied the same analytical approach to the insurance options available to me at that time which included cost, actual value of coverage and plan design as well as claim filing processes and customer service. Pets Best won hands down. We have tried other insurance as we have added dogs to our family over the years, but end up canceling them inevitably to put them on our pets best policy. PetsBest continues to be the best value insurance coverage for our pets. I am 6 year customer and among all my dogs have eslasily filed over 40 claims in that time; all without issue.
5

out of 5

POSTED: | BY: Kate Kilner

Claim form

I think the claim process is fast and easy but I do think it would be better if you didn't have to print the claim form then fill it out. It would be nice if you could just type everything and not have to scan it in.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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