Pets Best | Pet Insurance Review

Lucia had not been eating which prompted her visit the vet. Her liver enzymes were elevated 10 fold, and x rays showed no abnormality to explain it. She was referred to a specialist who performed an ultrasound and more bloodwork and gave medications to support her liver function. As of this week, she has officially been discharged from the specialist as her liver enzymes are stabilized after three months of not being on medications. This was a scary ordeal for me and my Lucia, and we are both VERY happy to have had PetsBest behind us and to be 100% healthy again. It is still unexplained as to what caused the liver elevations, which is the hardest part of this but we are relieved for it to be over.

This was my first time claiming and the lady on the phone was WONDERFUL! She was concerned, knowledgeable and made the whole thing quick and easy. Very nice to get such GREAT and I do mean GREAT service from someone! What a pleasure! Thank you for all you do for my furry little *babies* and your great service!

I contacted Pet's Best for two separate questions this week, both were answered within 2 hours. As result, a friend has contacted Pets Best regarding coverage for her Havanese after I recommended it to her. These guys have the Best customer service.

So glad I had insurance for my big boy Casey, when he was diagnosed with diabetes last August the bills would of been outrages! Insurance has covered all of his needs, including the insulin & syringes... Thank You again Petsbest!!!

I have had pet insurance on my dog Lizzie for 4 1/2 years and never had to use it. About a month ago, Lizzie had an episode of a urinary tract infection which we took her to our vet and just 2 short days later, she ate an avacado, pit and all which required a trip to the late night emergency vet hospital. I was very unsure of how to submit my receipts for claim reimbursement, but after speaking to a representative over the phone, she walked my through the steps. It was super easy and within about 7-8 days, we got 2 checks in the mail, one for each vet bill. I only wish my own health insurance was so fast. So far I am very please with the way they do business. I received e-mails regarding my claims, and they kept me abreast of when to expect payment. Can't say enough good things about this company.