Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,101

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Rebecca

They pay claims!

I am so happy with Pets Best. I was reimbursed the maximum amount on a large claim. Made my dog's illness a little easier to handle knowing I was not maxing out credit cards.
5

out of 5

POSTED: | BY: Mary Griffith

Senior Siamese Cat

Pets Best is the greatest!!! I have had them for over 3 years covering my senior cat Ernie.
5

out of 5

POSTED: | BY: Louisa S.

Senior Pet

I have a senior pet who is in great shape. With Pet's Best Insurance I am always assured that I can keep him well!
5

out of 5

POSTED: | BY: Sarah B

I HIGHLY recommend Pets Best!

My best friend, Dulcey, needs knee surgery and I wanted to be sure she was covered and also wanted to see about getting the vet paid directly to help me manage the payment. I am always so impressed that Pets Best is not only great about honoring their policies, but show real caring about our pets! Now I can get on with helping Dulcey get the care she needs and get back to playing! I had the same wonderful experience when my last dog, Ralph, needed treatment for his cancer. SO grateful for Pets Best's financial and personal support when my pets are in need. I recommend them to EVERYONE!
5

out of 5

POSTED: | BY: Caki

Great Customer Service!

I always have a good experience when I call, everyone is knowledgable and SUPER friendly!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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