Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,101

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Paula K.

Great Support

My pup has had a serious illness and a couple of accidental incidents on top of it. I am so happy that I have PetsBest Insurance for him. With all the emotional and financial stress that comes with these situations, I was grateful to have PetsBest's support with filing claims. Their customer service is great.
5

out of 5

POSTED: | BY: Gary E

Good experience with insurance

Our dog recently had intestinal issues and we went to a local vet who accepted our insurance. There was no issue with payment and now our dog is fine.
2

out of 5

POSTED: | BY: Beatriz Flatt

About Kitaro claim

It was unfair that the claim was denial, if I have insurance is for a reason, not just for pay you money, you have many restrictions, yet you pay for Katya
5

out of 5

POSTED: | BY: William

Great insurance company, best customer service!

Couldn't be any happier with any insurance company. Have submitted only 3 claims or so in the last 5 years, but each one was processed in less than a week! support is excellent, website is easy to use, and submitting claims is simple.
5

out of 5

POSTED: | BY: Lauren

Highly Recomended

I have been with Pets Best Insurance for a number of years, and I have experienced excellent customer service, and satisfaction for my pet's insurance needs. I highly recommend Pets Best Insurance to all my friends for the wonderful service they provide for my pup. I can't say thanks enough.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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