Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,103

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sabina Shikhaliyeva

I’ve been using PetsBest plan since December 2021…

I’ve been using PetsBest plan since Jan 2022( when our new puppy arrived) and couldn’t be any happier with ease and convenience of app and customer service, reimbursements are fast and fair at fraction of cost. No hidden fees and customizable plans . Definitely recommend!
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5

out of 5

POSTED: | BY: Katie Zwick

We are dealing with unknown intestinal…

We are dealing with unknown intestinal issues with our puppy and Pets Best is helping make the discovery of the issue much less painful financially. There is enough going on that it is nice to not have to worry about the full cost of every bill while we sort through this trying time.
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5

out of 5

POSTED: | BY: Jagni Joshi

Easy to use, no surprises

Adding claims is easy. Payout (if applicable) takes a few weeks but significant quicker if bank account is linked. I have had accident and illness coverage for 2 years now on a 5 year old dog. I have a low deductible plan and feel it's reasonably priced. So far they've covered everything that was expected to be covered.
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5

out of 5

POSTED: | BY: Pam

The turnaround time for reimbursement…

The turnaround time for reimbursement was less than a week. Very impressed.
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1

out of 5

POSTED: | BY: lrt

Paying $1000 for two dogs and getting a…

Paying $1000 for two dogs and getting a combined total of $200 back from insurance is getting really old. Every time I call in I get the run around “oh you met your wellness maximum” it was for illness. “Whats that? Oh yes that maximum…” getting ready to switch to a new insurance company.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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